NEXT reviews

3.6

61% would recommend to a friend

(7,997 total reviews)
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Simon Wolfson

61% approve of CEO

48% positive business outlook

NEXT has an employee rating of 3.6 out of 5 stars, based on 7,997 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NEXT employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Nov 16, 2016
Recommend
CEO approval
Business Outlook

Pros

For the most part, everyone in the store is friendly and approachable. 25% discount is also a pro :) as is the uniform allowance.

Cons

It's an absolute miracle that Next are such a successful company considering the deplorable organisation of my store. I was so excited to start work at Next and even happier to know that so much emphasis was put on training (or so they kept reiterating during my induction day) but once I actually started work I realised that this was a massive lie. I've been working in Next for a couple of months now and despite asking multiple managers about my 10 shift training programme, nobody has ever started it with me. Unfortunately this means I can only do a few tasks which I can complete quite quickly leaving me bored to death for the rest of my shift. In terms of shifts, there are hardly any full time staff which means that wages are absolutely crap for the majority of the staff who are part time, including myself. The store I work in is overstaffed which is obvious on the faces of the staff on the shop floor who are all bored stupid standing around doing nothing/trying to look busy fixing clothes on hangers because if they look like they have nothing to do they get shouted at. There is also a huge lack of communication between managers causing misunderstandings/unresolved issues between managers causing a hostile environment for floor staff to work in.

3.0
Oct 25, 2016
Recommend
CEO approval
Business Outlook

Pros

The good thing about Next Retail is the 25% staff discount and the people who work there Nice atmosphere

Cons

Never ending work in the stockroom 3 managers changed in less than a year Very stressful Store managment not great Very hectic before and during Sales Very low wage considering all the requirements they have

2.0
Oct 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Okay pay, some friendly people.

Cons

Managers sitting in the office everyday doing nothing but moan at us. You get told you're a Team Coach but then the retract it for no reason. They pretend to be there for you when they are only saying it to make you feel better about themselves. They cut hours like mad which means less pay for you. Most of them look down on you. They only care when one of their best friends leaves the company and make a big deal about it, even if they're lazy. You can work your butt off and they'd still find something to moan at. All the managers care about is themselves and the CEV visits. Awful company to work for. May seem welcoming at first, but overall, it really isn't. Full of false hope.

Viewing 145 - 147 of 7,997 Reviews

Glassdoor has 9,096 NEXT reviews submitted anonymously by NEXT employees. Read employee reviews and ratings on Glassdoor to decide if NEXT is right for you.