NEXT reviews

3.6

61% would recommend to a friend

(7,994 total reviews)
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Simon Wolfson

61% approve of CEO

48% positive business outlook

NEXT has an employee rating of 3.6 out of 5 stars, based on 7,994 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NEXT employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Jan 2, 2019

Slavery

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice staff but they employ too many young people for cheap labour and they stand around Chatting all day so the work piles up.

Cons

Low pay. No staff. No support. No care for employers they only care about money going in the till. So customer focused yet can't get the team they need to run a proper business all to keep Simons pocket laced properly. Boxing day opening at 5am if you enjoy Christmas don't work at next as your expected to start work on boxing day at 5am for the half price sale. Next has no care for its staff and their families especially over the holiday period as you are worked like a donkey and have to give up your holiday for people to buy half price tat from last year.

1.0
Dec 26, 2018
Recommend
CEO approval
Business Outlook

Pros

The shop floor staff are an amazing team, great discount

Cons

The shift system means you sign your life away 1 hour before and after your shift. You can’t have holiday around sales times. It’s Nexts way or else. Local management here in Chippenham bully and victimised people for wanting a little flexibility. Expect a shouting at if you do something they don’t like. Oh, plus they are too tight to hire A cleaner, and staff are expected to clean the store.

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NEXT Response
7y
We're sorry to hear about this but glad you sent a review. We'll be sure to pass this on and look into what you have said. We always want to improve.
3.0
Nov 25, 2018

A good starting job

Recommend
CEO approval
Business Outlook

Pros

Ability to pick up extra hours outside of what you are contracted is good

Cons

Unless you are friendly with the managers, they can tend to treat you in a demeaning manor.

Viewing 121 - 123 of 7,994 Reviews

Glassdoor has 9,093 NEXT reviews submitted anonymously by NEXT employees. Read employee reviews and ratings on Glassdoor to decide if NEXT is right for you.