Does NEXT pay their employees well?

According to anonymously submitted Glassdoor reviews, NEXT employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at NEXT. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at NEXT?

62% of NEXT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NEXT 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at NEXT?

Sales Assistant (1436) , Sales Consultant (848) , Sales Associate (834) , Retail Sales Assistant (252) , Retail Assistant (196) , Retail Sales Associate (189) , Stockroom Assistant (156) , Customer Assistant (127) , Warehouse Operative (124) , Sales Advisor (119) , Customer Service Representative (105) , Sales (105) , Customer Service (96) , Team Member (96) , Retail Sales Consultant (84)

What are the pros of working at NEXT according to real employee reviews?

"I worked in the Woking store and all the staff were friendly and easy to work with." ((in 609 reviews)); "I worked with really nice people which is why my experience at next has been so great." ((in 454 reviews)); "Flexible hours and easy to get shifts swapped" ((in 363 reviews)); "Helpful and friendly colleagues" ((in 305 reviews)); "Good benefits for staff that are employed and have good employee schemes" ((in 156 reviews))

What are the cons of working at NEXT according to real employee reviews?

"As it got very busy it was very tiring and as I only worked 4.5 hour shifts I never got a break Pay is low" ((in 665 reviews)); "management is poor and rude" ((in 613 reviews)); "The managers that I have had are not great to work with and are exceptionally rude." ((in 404 reviews)); "No training and expected to know how to do things" ((in 188 reviews)); "Can be stressful and past is minimum wage" ((in 156 reviews))

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NEXT reviews

3.6

62% would recommend to a friend

(7,989 total reviews)

Simon Wolfson

61% approve of CEO

48% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.2

Senior management

3.2

Career opportunities

3.1

Compensation and benefits

NEXT has an employee rating of 3.6 out of 5 stars, based on 7,989 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NEXT employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

4.0

Mar 14, 2026

Review

Merchandising

Recommend

CEO approval

Business Outlook

Pros

Great benefits and team environment

Cons

No cons I can think of

3.0

Mar 12, 2026

Not awful

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible shifts Nice people to work with

Cons

Very busy over Christmas period Low pay

3.0

Mar 12, 2026

Customer Assistant at Next

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fun place to work Easy to pick up and swap shifts Nice customers

Cons

Nothing bad comes to mind

Viewing 109 - 111 of 7,989 Reviews

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Jobs at NEXT

Warehouse & Distribution Assistant

Team Member (Delivery)

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Not awful

Customer Assistant at Next

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