Does NEXT pay their employees well?

According to anonymously submitted Glassdoor reviews, NEXT employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at NEXT. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at NEXT?

62% of NEXT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NEXT 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at NEXT?

Sales Assistant (1433) , Sales Consultant (848) , Sales Associate (832) , Retail Sales Assistant (252) , Retail Assistant (196) , Retail Sales Associate (189) , Stockroom Assistant (156) , Customer Assistant (126) , Warehouse Operative (123) , Sales Advisor (119) , Customer Service Representative (105) , Sales (105) , Customer Service (96) , Team Member (94) , Retail Sales Consultant (84)

What are the pros of working at NEXT according to real employee reviews?

"I worked in the Woking store and all the staff were friendly and easy to work with." ((in 611 reviews)); "I worked with really nice people which is why my experience at next has been so great." ((in 459 reviews)); "Flexible hours and easy to get shifts swapped" ((in 366 reviews)); "Helpful and friendly colleagues" ((in 307 reviews)); "Good benefits for staff that are employed and have good employee schemes" ((in 165 reviews))

What are the cons of working at NEXT according to real employee reviews?

"As it got very busy it was very tiring and as I only worked 4.5 hour shifts I never got a break Pay is low" ((in 670 reviews)); "management is poor and rude" ((in 618 reviews)); "The managers that I have had are not great to work with and are exceptionally rude." ((in 401 reviews)); "No training and expected to know how to do things" ((in 196 reviews)); "Can be stressful and past is minimum wage" ((in 162 reviews))

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NEXT reviews

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3.6

62% would recommend to a friend

(7,976 total reviews)

Simon Wolfson

62% approve of CEO

48% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.2

Senior management

3.2

Career opportunities

3.1

Compensation and benefits

NEXT has an employee rating of 3.6 out of 5 stars, based on 7,976 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NEXT employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

3.0

May 28, 2026

Neutral

Warehouse operative

Recommend

CEO approval

Business Outlook

Pros

Big firm with job security.

Cons

Feels like every job is being set up to be replaced by robots

1.0

May 28, 2026

Nice staff room, but rude management and unrealistic expectations

Retail assistant

Recommend

CEO approval

Business Outlook

Pros

The staff room was nice

Cons

At the gyle the managers were very rude and were setting tasks in unreasonable time to get done then complain about how your performance affects their yearly bonus. And very patronising would always talk down to you during conversation. One manager also publicly embarrassed another member of staff for absolutely no reason.

2.0

May 28, 2026

Flexible shifts, but lack of staff recognition

Team member

Recommend

CEO approval

Business Outlook

Pros

flexible shifts and easy job

Cons

staff aren’t appreciated or recognised for work

Viewing 7 - 9 of 7,976 Reviews

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Team Member (Stock)

Birmingham, Inglaterra

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Reviews by job title

Neutral

Nice staff room, but rude management and unrealistic expectations

Flexible shifts, but lack of staff recognition

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