Does NEXT pay their employees well?

According to anonymously submitted Glassdoor reviews, NEXT employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at NEXT. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at NEXT?

62% of NEXT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NEXT 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at NEXT?

Sales Assistant (1436) , Sales Consultant (848) , Sales Associate (834) , Retail Sales Assistant (252) , Retail Assistant (196) , Retail Sales Associate (189) , Stockroom Assistant (156) , Customer Assistant (127) , Warehouse Operative (124) , Sales Advisor (119) , Customer Service Representative (105) , Sales (105) , Customer Service (96) , Team Member (96) , Retail Sales Consultant (84)

What are the pros of working at NEXT according to real employee reviews?

"I worked in the Woking store and all the staff were friendly and easy to work with." ((in 612 reviews)); "I worked with really nice people which is why my experience at next has been so great." ((in 451 reviews)); "Budget for uniform and flexible hours" ((in 358 reviews)); "Helpful and friendly colleagues" ((in 310 reviews)); "Good benefits for staff that are employed and have good employee schemes" ((in 174 reviews))

What are the cons of working at NEXT according to real employee reviews?

"As it got very busy it was very tiring and as I only worked 4.5 hour shifts I never got a break Pay is low" ((in 672 reviews)); "Poor management and not challenging enough" ((in 616 reviews)); "The managers that I have had are not great to work with and are exceptionally rude." ((in 413 reviews)); "No training plan (How can you develop and progress if there isn't any consistent training plan and feedback given)" ((in 195 reviews)); "Minimum wage and very busy" ((in 153 reviews))

NEXT reviews

3.6

62% would recommend to a friend

(7,989 total reviews)

Simon Wolfson

61% approve of CEO

48% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.2

Senior management

3.2

Career opportunities

3.1

Compensation and benefits

NEXT has an employee rating of 3.6 out of 5 stars, based on 7,989 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NEXT employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

1.0

May 22, 2023

Run

Buying admin assistant

Recommend

CEO approval

Business Outlook

Pros

4:30 finishes on Friday 3:30 finishes on the Friday before a bank holiday weekend Good central location

Cons

Relies too heavily on people working unpaid overtime to get anything done because processes and systems are so slow - emails come through from colleagues working past 10pm Clear favourites from management No support when you’re on holiday - get ready to log on to work on your last day of holiday No sense of community Mostly WFH and completely expected to be chained to your desk when at home - go to the loo and come back to 10 unread chat messages

1.0

May 2, 2023

Worst company I have been employed by!

Buying administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Frequent Staff discount shops at Lipsy head office

Cons

Terrible manager support. Unrealistic deadlines and overwhelming workload on a constant basis. Having to manage-up and work over time unpaid.

3.0

Mar 21, 2023

Next h/o

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

these aren’t really pros but are the benefits 25% staff discount, staff shop and staff sale, on-site parking at Enderby, good subsidised restaurants, Christmas parties were epic, mostly a great bunch of people

Cons

Very clicky - it’s not what you know it’s who you know, internal politics between departments, lack of progression opportunities with roles having no route of progression, leadership and management very micromanagement, very hierarchical, no flexible working in some departments, high expectations to consistently over perform with pay not reflective, pay rises and promotions hard to come by even with over performance, some areas prevent you moving roles internally if they don’t want to lose you, no development or training opportunities, no personal development support, expectation to go in office regularly as a mandate, salary is not competitive and capped within a band

Viewing 82 - 84 of 7,989 Reviews

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Run

Worst company I have been employed by!

Next h/o

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