Does NEXT pay their employees well?

According to anonymously submitted Glassdoor reviews, NEXT employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at NEXT. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at NEXT?

61% of NEXT employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated NEXT 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at NEXT?

Sales Assistant (1436) , Sales Consultant (848) , Sales Associate (834) , Retail Sales Assistant (252) , Retail Assistant (196) , Retail Sales Associate (189) , Stockroom Assistant (156) , Customer Assistant (127) , Warehouse Operative (124) , Sales Advisor (119) , Customer Service Representative (105) , Sales (105) , Customer Service (96) , Team Member (96) , Retail Sales Consultant (84)

What are the pros of working at NEXT according to real employee reviews?

"I worked in the Woking store and all the staff were friendly and easy to work with." ((in 618 reviews)); "I worked with really nice people which is why my experience at next has been so great." ((in 441 reviews)); "Budget for uniform and flexible hours" ((in 361 reviews)); "Helpful and friendly colleagues" ((in 311 reviews)); "Good benefits for staff that are employed and have good employee schemes" ((in 166 reviews))

What are the cons of working at NEXT according to real employee reviews?

"As it got very busy it was very tiring and as I only worked 4.5 hour shifts I never got a break Pay is low" ((in 660 reviews)); "Poor management and not challenging enough" ((in 600 reviews)); "The managers that I have had are not great to work with and are exceptionally rude." ((in 418 reviews)); "No training plan (How can you develop and progress if there isn't any consistent training plan and feedback given)" ((in 194 reviews)); "Minimum wage and very busy" ((in 153 reviews))

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NEXT reviews

3.5

61% would recommend to a friend

(7,988 total reviews)

Simon Wolfson

61% approve of CEO

48% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.2

Senior management

3.2

Career opportunities

3.1

Compensation and benefits

NEXT has an employee rating of 3.5 out of 5 stars, based on 7,988 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NEXT employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

1.0

Apr 3, 2026

Awful corporate nonsense

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Got paid at the very least

Cons

Management oblivious to what’s going on. awful conditions in basements and lifts always out of order. Rarely even allowed to drink on shift. bottle of water treated like drugs here.

3.0

Apr 2, 2026

Former worker

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Good benefits and rewards from company

Cons

Short shifts for staff a

3.0

Apr 1, 2026

Good for students

Sales assistant

Recommend

CEO approval

Business Outlook

Pros

Very flexible hours and good team to work with Store discount including online shop Great holiday allowance and sick pay

Cons

Low pay (less than minimum wage for under 20s), a lot of responsibilities expected of one person and contract often not respected Rude customers typical of retail

Viewing 79 - 81 of 7,988 Reviews

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Jobs at NEXT

Birmingham, Inglaterra

Birmingham, Inglaterra

£8 - £13 /hr

(Employer provided)

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Awful corporate nonsense

Former worker

Good for students

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