NEXT reviews

3.5

61% would recommend to a friend

(7,984 total reviews)
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Simon Wolfson

61% approve of CEO

48% positive business outlook

NEXT has an employee rating of 3.5 out of 5 stars, based on 7,984 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NEXT employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
5.0
Dec 11, 2014
Recommend
CEO approval
Business Outlook

Pros

-You get 25% discount -Uniform allowance is very good -Products are very nice -Rota system is very good as you can view from home.

Cons

They are very manipulative, they will always step over your hours especially if you're under 18 as you are cheaper to bring in. Higher Archy system is well set, if you're new or temporary you're treated like pure scum being given terrible jobs and spoken to like a degenerate. Managers have no respect for other employees, and will always feel like they're having a go at you. (Only recently were they fighting in there Christmas party). People who are there longer or more well known tend to be bullies and act like they're managers as they lounge around or flirt with other member of staffs. You have no flexibility at all, if they give you a shift put of your availability you're expected to work it. Many people have quit working for next as they are failing A levels due to work load from next. Customer are quite aggressive and annoying, on various occasions I have seen girls leaving shop floor crying due to horrible customers.

1.0
Dec 6, 2014
Recommend
CEO approval
Business Outlook

Pros

Good staff discount good customer service generous uniform discount some new staff nice good product range

Cons

Well what can I say possibly the worse place I've ever worked did 8 weeks on a temp 6 hour contract and believe me the experience was not nice! Training minimal you get someone saying I will show you the till it gets busy and your left on your own The employee learning portal hardly ever works from home The temp staff are bossed around by the permanent staff you get all the rubbish jobs while they stand round chatting If you ask for help because you don't know you get abuse you should know this have they not shown you etc etc The stockroom staff are bully's getting the women to do all the hard jobs like ripping open boxes while they put clothes on hangers The performance review well you only got two stars because you were off sick so we will punish you by not offering you any extra shifts The managers delegate and do next to nothing The stock room is a mess with a filing system that doesn't work for anyone There are no breaks if your on a 4 hour shifts try workung four hours with no water it defys mazlows basic levels sorry for that doing a degree And if you dare to go toilet you are slated for leaving your staff members either that or they say to you as you going in toilet is your shift over! You can be serving a big queue next thing that happens someone will shout at you tidy this till up put that stick out before you have chance to catch your breath There is no organisation you can be on menswear quite happy working then it's get to children's wear we are busy you get there they aren't busy its lazy full time permanent staff saying get that stock out All in all if you want to be treated like dirt and be prepared to get all the rotten jobs and treated like a skivvy and spoke to like dirt work for next !!!

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