NEXT reviews

3.5

61% would recommend to a friend

(7,982 total reviews)
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Simon Wolfson

61% approve of CEO

48% positive business outlook

NEXT has an employee rating of 3.5 out of 5 stars, based on 7,982 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NEXT employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Aug 1, 2014

Hahahaha. Awful.

Recommend
CEO approval
Business Outlook

Pros

Erm.... Discount for uniform, discounts

Cons

Awful company to work for. Glad I left. After 6 years you would think they would treat you as a valuable member or stff but no. If I didn't hand my notice in I would of been fired FOR BEING SIGNED OFF!!!!!! (Assistant store manga get even told me that) despite my doctors note.

1.0
Aug 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Nothing Honestly, the only “pro” is that you get a paycheck at the end of the month.

Cons

• Pay is terrible. We’re on minimum wage, and even the cleaners are paid 5 pence more than us. • Breaks and lunches are run like the military – strict, timed, and not at all humane. • Zero care for employees’ mental health. If you’re struggling, management just tells you to “deal with it.” • If you try to go the extra mile or help the company, you get punished instead of appreciated. They truly don’t care about you. • Forced overtime isn’t explained properly, and when it happens you basically have no choice. You even have to fight for your own holidays. • They expect you to work at lightning speed, but their outdated and slow system makes it impossible

1.0
Jul 16, 2025
Recommend
CEO approval
Business Outlook

Pros

I can’t think of any pros other than the job pays my bills

Cons

So so toxic!!!!! Lots of gossiping and back stabbing. I’ve seen multiple people in tears because of a certain manager. During my first week the boss had a go at me for not knowing what I was doing. She told me I was too slow and to move faster. It was my second shift!!!! The customer l was serving at the time gave me a small smile, but she was also clearly embarrassed by the managers behavior. The manager expects you to know everything and doesn’t care about us staff. Constant critcal comments. I’ve not been with next long. I’m looking at other jobs so I can leave next as I’m feeling really anxious coming into work. Avoid working here if you can. At this point being homeless and penniless would be better than working here

Viewing 67 - 69 of 7,982 Reviews

Glassdoor has 9,079 NEXT reviews submitted anonymously by NEXT employees. Read employee reviews and ratings on Glassdoor to decide if NEXT is right for you.