NEXT reviews

3.6

62% would recommend to a friend

(7,982 total reviews)
avatar

Simon Wolfson

62% approve of CEO

48% positive business outlook

NEXT has an employee rating of 3.6 out of 5 stars, based on 7,982 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NEXT employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Feb 3, 2016
Recommend
CEO approval
Business Outlook

Pros

Amazing food in the subsidised canteen Great people Good base salary

Cons

Zero autonomy Dictatorship Conservative Silo business factions Terrible development platform and infrastructure Too many long in the tooth employees in middle management who have been there for years Simon Wolfson has far too much of a say on how the user-interface of the website should look and feel Simon says culture Old school work practices The opposite of Agile Lots of teflon shoulders Scapegoating and blame culture

5.0
Dec 2, 2015
Recommend
CEO approval
Business Outlook

Pros

- I learnt so much about retail as well as the delivery process - I had an amazing experience working - The people who work at my store are incredibly kind and they helped me so much when i first started working

Cons

- would like a bit of a longer break! - a little higher pay for over 18's. i currently earn 6.80ph but would have liked at least 8.50

2.0
Nov 18, 2015

Generally awful place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Staff discount and some ok incentives. Progression can be relatively quick depending on how far you're willing to push yourself.

Cons

Very little training. There is a childish cliquey culture, particularly among some management. Nobody seems to want to take responsibility for their errors, typically using the stockroom team as scape goats. Some managers can be quite spiteful and I have seen a number of staff leave due to this behaviour from above. Morale is typically low, as is the pay especially once you progress to a management level.

Viewing 61 - 63 of 7,982 Reviews

Glassdoor has 9,079 NEXT reviews submitted anonymously by NEXT employees. Read employee reviews and ratings on Glassdoor to decide if NEXT is right for you.