NEXT reviews

3.6

62% would recommend to a friend

(7,982 total reviews)
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Simon Wolfson

62% approve of CEO

48% positive business outlook

NEXT has an employee rating of 3.6 out of 5 stars, based on 7,982 company reviews on Glassdoor which indicates that most employees have a good working experience there. The NEXT employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

8K reviews
2.0
Jan 26, 2023
Recommend
CEO approval
Business Outlook

Pros

not hard easy going good colleagues

Cons

repetitive boring slave to some self entitled colleagues who didnt work idk lmao

1.0
Jun 6, 2022
Recommend
CEO approval
Business Outlook

Pros

The staff discount is the only decent perk. But the quality of the product seemed to be in decline.

Cons

Too many to think of. In hindsight I definitely regret workkng here.

2.0
May 17, 2022

AVOID at all cost

Recommend
CEO approval
Business Outlook

Pros

Occasional, semi-decent heating during colder months I guess?

Cons

First, they allegedly took away half of our bonus to pay all workers equally. Then, they promised to refund us the difference between the new and old bonus. The refund was never properly paid. Then, they introduced a new version of the bonus, which is impossible to achieve (0 sickness policy, resulting in severely ill people coming to work). After this change of heart, equal pay is no longer a priority :D Basically, they expect you to become a robot, who processes 300+ items per hour, never gets sick, is entirely mute, and never complains. A trade union is a joke. They act only in the interest of overheads; the person who 'negotiated' the new bonus policy recently got promoted. In their goodbye message, they thanked only senior and management staff. Very telling. They want more and more for less and less pay; new people resign after a few weeks, company struggle to keep new staff. Earbuds are not allowed, talking is not permitted, and workers can only stand for 8 hours listening to a radio blasting music on full volume. Heavy lifting limits? Forget about it! Even the thermometer in the warehouse is set to Fahrenheit because our lovely overheads think so low of us that we are incapable of reading the temperature in anything other than Celsius. Awful place, avoid.

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NEXT Response
3y
Thank you for your review. We are concerned to read a lot of the points that you have raised. Please can you contact HR to discuss this? Here is the contact email: distribution_hr@next.co.uk
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