Miniso reviews

2.7

33% would recommend to a friend

(1,023 total reviews)

26% positive business outlook

Miniso has an employee rating of 2.7 out of 5 stars, based on 1,023 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Miniso employee rating is 24% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Jun 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Work colleagues were very nice

Cons

Never have I felt so small and worthless. This job seriously damaged my mental health, confidence, and self-worth. I worked hard from day one, only ever taking a short legal break during my 9-hour shifts. Any time I seemed unsure, it was because management hadn’t given clear direction. I was there less than a week. There was no mention of a probation period when I started, and no contract until the day I was dismissed—conveniently uploaded after I was let go. There was no proper dismissal process, just “here’s what you did wrong, now leave.” On my last day, I could sense something was off. The manager was cold and dismissive while chatting warmly with others. I asked for tasks when I finished mine, but often no one knew what I should do next. I was unpacking boxes and trying to stock shelves that had physically no room left but was told to just fill the shelf. Somehow I was told I was “too slow”—even though I worked at the same pace as others. It was clear they just wanted bodies to help prep the store for opening. I would not recommend this company or job to anyone. For me, this felt like a lucky escape.

1.0
Jun 8, 2025
Recommend
CEO approval
Business Outlook

Pros

None at all, and only gained trust issues and not wanting to show my face.

Cons

HR purposely delay on addressing the creepy coworker despite all my other coworkers having problems with Chris the creepy co-worker. All my other coworkers said he can't do basic tasks properly. It's terrifying he kept hovering behind me when we had to clean up during closing time especially when I was assigned to clean the employee bathroom and I can see his reflection in the mirror as I was emptying the trash can.

1.0
Jun 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Some of the co-workers are really nice, but what I can say is that most of them are suffering from their manager.

Cons

Toxic management, most of them have ZERO professionalism, they don’t know the minimum knowledge to run the department, I don’t even know how they were hired, oh wait I know, they were old friends of the management, and guess what they go and hire more unqualified people that they were either friends with. Other toxic traits is like they care so much to look professional but they really have 0 idea of what is going on, and when I say 0 idea I really mean it. BTW the pay is really bad.

Viewing 151 - 153 of 1,023 Reviews

Glassdoor has 1,314 Miniso reviews submitted anonymously by Miniso employees. Read employee reviews and ratings on Glassdoor to decide if Miniso is right for you.