Miniso reviews

2.7

36% would recommend to a friend

(1,018 total reviews)

27% positive business outlook

Miniso has an employee rating of 2.7 out of 5 stars, based on 1,018 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Miniso employee rating is 24% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
5.0
Aug 14, 2018

Sales associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Easy place to work and learn about retail

Cons

Managers don't plan very well daily activities.

1.0
Aug 12, 2018
Recommend
CEO approval
Business Outlook

Pros

· Getting the cool products first · Co-workers are wonderful

Cons

· Upper management is so busy opening a brand new store every single week that they neglect caring about the people that work in these stores. They have failed to consider the fact that due to their lack of proper communication and respect for store managers/keyholders/store associates, the employee turnover rate is high. · Instead of guiding and helping us on what needs to be fixed or improved, upper management thinks yelling at us like we're misbehaved children is the right way. It's extremely humiliating and downright verbally abusive. We're trying our absolute best every single day but to them it isn't enough and never will be. · Head office people constantly watch all of us on CCTV cameras to see if we'll mess up. They don't use those cameras for loss prevention, it's for spying on YOU. They even screenshot and send pictures of their delusional assumptions to a group chat full of Miniso managers and keyholders in the whole entire city!!!! · Store employees receive NO benefits yet upper management treats us like crap for a living and THEY get benefits?? What on earth...?! · Proper staff training doesn't occur in this company nor is it a priority for them. This is the reason why some stores aren't up to par but of course head office never wants to accept responsibility for that. *Rolls eyes*

1.0
Aug 9, 2018

Working experience

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most co-workers are friendly and welcoming

Cons

No real training (supervisor talked to me for less than 5 min to tell me what to do) No benefits for part timers (not even a small discount for purchases) Unorganized work hours (sometimes *being told* not being asked to come in early a couple hours before original shift)

Viewing 967 - 969 of 1,018 Reviews

Glassdoor has 1,308 Miniso reviews submitted anonymously by Miniso employees. Read employee reviews and ratings on Glassdoor to decide if Miniso is right for you.