- before you begin employment, the contract, offer letters and information documents are full of grammar and spelling mistakes
- they will deduct training fees from your final payslip wage if you do not work with them long enough (as stated in the contract), which is actually illegal
- They have no company core values or culture. None of this will ever be communicated to you. They simply have money in mind.
- No formal introduction to any of the managers, so you don't know who is who and what they do. Induction is poorly managed as well.
- Management speaks broken English and often communicates in Chinese, some don't even speak English.
- Don't expect to be trained for your job properly because the managers are not trained. They have no tasks assigned to you but expect you to know what to do, and then complains you're not working proficiently.
- Communication is done via Wechat. There will be at least 4 group chats. Your phone will be buzzing 2am into the night. Mute function is your friend.
- Managers have unrealistic goals and expectations which are unachievable within given time frame
- Managers are indecisive and often change decisions last minute.
- Rosters are made and given to employees, and then you can expect 3-7 times of amendments after initial roster.
- You can expect to be underemployed because they will just continue to cut shifts and hours.