Poor management - Sales Assistant Miniso Employee Review

1.0
Jan 18, 2019
Recommend
CEO approval
Business Outlook

Pros

- able to talk bad and complain about management with fellow employees - International students can work above their 40hours per fortnight limit. - Pay rate is according to National minimum standards - Career opportunities are great because they hire a lot of people, but you can expect to be underemployed

Cons

- before you begin employment, the contract, offer letters and information documents are full of grammar and spelling mistakes - they will deduct training fees from your final payslip wage if you do not work with them long enough (as stated in the contract), which is actually illegal - They have no company core values or culture. None of this will ever be communicated to you. They simply have money in mind. - No formal introduction to any of the managers, so you don't know who is who and what they do. Induction is poorly managed as well. - Management speaks broken English and often communicates in Chinese, some don't even speak English. - Don't expect to be trained for your job properly because the managers are not trained. They have no tasks assigned to you but expect you to know what to do, and then complains you're not working proficiently. - Communication is done via Wechat. There will be at least 4 group chats. Your phone will be buzzing 2am into the night. Mute function is your friend. - Managers have unrealistic goals and expectations which are unachievable within given time frame - Managers are indecisive and often change decisions last minute. - Rosters are made and given to employees, and then you can expect 3-7 times of amendments after initial roster. - You can expect to be underemployed because they will just continue to cut shifts and hours.

Explore other reviews about Miniso

5.0
Aug 22, 2025
Recommend
CEO approval
Business Outlook

Pros

I loved my co workers here

Cons

On my feet, but that's just a part of the job

1.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Two of the co-workers were amazing to work with.

Cons

Management was very irresponsible. Constantly asked me to take over opening shifts with little to no explanation. Some of the other employees also failed to do tasks given to us by management. I was constantly doing other employees tasks because they were not doing them. One of my family members also had a medical emergency, so I called off to go to the hospital with them. Instead of being understanding, I was told that my attendance at work will be discussed at some point. The assistant manager was also talking poorly about my family members, which is why I quit.

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