Miniso reviews

2.7

33% would recommend to a friend

(1,023 total reviews)

26% positive business outlook

Miniso has an employee rating of 2.7 out of 5 stars, based on 1,023 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Miniso employee rating is 24% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Jun 14, 2019
Recommend
CEO approval
Business Outlook

Pros

Products are fantastic Employees are nice ( or do it to get you to go away and stop talking to them) Easy atmosphere to work in and most of the time not a very hard job like my previous ones

Cons

No discount( even though the products are now cheap It’d still help a lot) Employees seem and feel fake 80% of the time and seem shy and only some seem like they still can’t figure out what they’re doing. Most supervisors/ manager on duty treats me likes baby even when I ask for help on one thing, they’ll pretty much give me the run down ALL OVER again as if I’m hearing it for the first time 😑 especially if I forget how to do something for a second and need a brief refresher. NOT REAL PART TIME HOURS!!!! only ok to work if you pretty much want pocket change. I have to be on top of the customer and make sure they buy something and strike a conversation with them. Even though most of the time they’ll come in to see what we have and then leave.

4.0
Jun 13, 2019

Sales Associate

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great coworkers nicely paced environment

Cons

lack of hours company can be terrible at times

1.0
Jun 8, 2019
Recommend
CEO approval
Business Outlook

Pros

Nothing. Maybe just for some experience.

Cons

When I first started, they were still building their team in Toronto, so maybe things have changed and improved. However, based on updated reviews, it seems like nothing has even changed. I started in November 2017 and they hired me after 20 minutes of my interview. That was already sketchy as it seems like they are desperate. Boss only speaks mandarin and does not understand any English, so there is a big language barrier. Everyone also only speaks in Mandarin, so you if you don't understand, good luck. I was thrown into this position with no training, direction, or help. No one bothers talking to you or befriending you. I didn't even get my login until a week later and my own employee card until 1.5 weeks later. There was a very small number of employees, so you will be given multiple roles and tasks at once. Everyone and everything is VERY disorganized. Every department is still sorting their own things, even warehouse. How do you expect your employees to work and be efficient if upper management is all over the place and can't even direct you? A lot of back and forth with main office in Vancouver as their main marketing team is there. I had to call them almost every other day (3 hours after I start as Vancouver is a different timezone) to be aligned with their work. A lot of miscommunication. I've sent emails to HR about my complaints and even called them and they said they will respond and till this day, June 2019, no reply back. Overall, there's just terrible upper management and they do not care about their own employees at all. Worst experience of my life.

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Glassdoor has 1,314 Miniso reviews submitted anonymously by Miniso employees. Read employee reviews and ratings on Glassdoor to decide if Miniso is right for you.