Miniso reviews

2.7

33% would recommend to a friend

(1,023 total reviews)

26% positive business outlook

Miniso has an employee rating of 2.7 out of 5 stars, based on 1,023 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Miniso employee rating is 24% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
1.0
Dec 31, 2019
Recommend
CEO approval
Business Outlook

Pros

First pick to new products

Cons

SO MANY ISSUES to list them - First is this not a Japanese store, we are taught to say it is but it really is a Chinese company. -Work culture is very toxic, the workload is intense and if you don't finish them you will get in trouble and you are expected to work for free occasionally to finish the workload they gave you. They will keep changing or cutting your shift without notice and letting you know or even only let you know at 2am 6 hours before your shift. -HR human resource isn't human resource at all, she manage your pay and will always screw it up and if you confront her about it, she will hate you and occasionally alter the roaster at your stores to keep your hours or give you zero hours for that 2weeks. if she hates your she will ignore your message when you ask her for something/help - every communication is done by wechat, you are expected to be on it for 24/7 answering to over 5-7groups, its a mess, - Super high turnover rate, most manager will leaves within a year or step down because of the amount of free labor they need to do, same apply for normal staff. Majority of the store now don't even have store manager, only Training assistant manager/assistant manager to run the whole store. -constant budget change to sales target, most of the time if your store hit near to 100% IT team will update your sales target by 30-50% so you will never hit the sales target, only 1 store will hit the monthly target 2-3 times a year. And once you hit the target we are supposed to be rewarded with money but they changed their mind and null one of the month we did hit target. -Training for new staff, 2 hours isn't enough to train them on everything, you can't expect them to be pro right away, it takes time to cultivate good worker

1.0
Dec 22, 2019

Run.....and fast

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Products are cute and affordable.

Cons

Everything else. High turnover in all departments. Most Executives are under qualified for their positions. Rampant gossip, illegal practices. I do not see this company lasting another year unless they merge with another business. Miniso Canada filed for Bankruptcy. This one won’t be too far behind. Run run run.

Viewing 871 - 873 of 1,023 Reviews

Glassdoor has 1,314 Miniso reviews submitted anonymously by Miniso employees. Read employee reviews and ratings on Glassdoor to decide if Miniso is right for you.