Miniso reviews

2.7

35% would recommend to a friend

(1,019 total reviews)

27% positive business outlook

Miniso has an employee rating of 2.7 out of 5 stars, based on 1,019 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Miniso employee rating is 24% below average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

1K reviews
3.0
Aug 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Overall great first job to earn some income. Fun work culture. Coworkers and management are kind and helpful. Diverse staffing. Everyone cares about the store and their role in it. Not a hostile environment. Easy scheduling. Generous time off & leave policies. If you need to switch from full-time to part-time or want to go on vacation, it's no hassle. Pre-pandemic it was very busy. As of recently, you have more downtime.

Cons

You get a lot of visually oriented tasks, yet upper management can't decide on best practices. This means a project you've put a lot of effort into can be changed the next day, which can be demotivating. Despite employee input, higher-ups send senseless shipments (items we have too much of, don't sell, out of season, do not ring up, or get pulled from shelves). Customers then berate you about store selection. Excess shipments pose a safety hazard in the stockroom. Upper management doesn't communicate efficiently. (Sending task emails way too late in the day to get it done) Ungodly low pay for such a large business. You are not only a cashier but a stocker, warehouse worker, shipment coordinator, sanitation, visual merchandiser, and sales rep. If you're a manager or shift lead, you're also all of the above. Payroll is sloppy. Short breaks & lunches. No employee discount.

1.0
Dec 29, 2020

Garbage

Recommend
CEO approval
Business Outlook

Pros

Nothing no good can come from this company

Cons

No consideration for staff or good pay

1.0
Jan 20, 2020

Don't waste your time in this dumpster of a retail company.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I wish Glassdoor can allow us to provide negative stars for MINISO. If you’re a marketing agency/printing company contacted by MINISO Canada, you have better places to work your amazing magic with. Don't waste your time with this joke of a retailer.

Cons

Management here has unethical standards and expectations in the pursuit to “somehow” succeed in the Canadian retail market. All they care about is making a quick dollar. Upper management lacks patience, proper communication skills and fail to value all employee efforts. Employees (head office and store) work long hours for no overtime pay and VERY last-minute sales campaigns left departments scrambling to put together materials required for stores. There is no respect for employees. If you don’t speak Mandarin, I assure that if you’re not performing, you become trash talked. If you complete a project/task, upper management likely changes course of action and blames you for putting everyone behind based on the original task you were assigned to do. I don’t know if it’s the language barrier that hinders them from communicating what they mean to say, but it doesn’t compensate for their lack of empathy and decision making. There is also lack of training and direction provided to employees which hinders them from performing their duties effectively.

Viewing 43 - 45 of 1,019 Reviews

Glassdoor has 1,309 Miniso reviews submitted anonymously by Miniso employees. Read employee reviews and ratings on Glassdoor to decide if Miniso is right for you.