MetLife reviews

3.7

68% would recommend to a friend

(6,429 total reviews)
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Michel Khalaf

82% approve of CEO

67% positive business outlook

MetLife has an employee rating of 3.7 out of 5 stars, based on 6,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetLife employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

6K reviews
1.0
Mar 24, 2017
Recommend
CEO approval
Business Outlook

Pros

Good Location and New Buildings

Cons

1) MANGEMENT at all levels is incompetent, retaliatory, non-supportive and operate with personal agendas as a top priority 2) Blame based culture 3) Difficult advancement for women 4) Boys club 5) Publish HR policies for the sake of it with no intent to follow them 6) Dishonest management 7) Multi billion dollar company that expects employees to scrounge for every penny 8) Company build on employee sweat & blood [ironic for an insurance company] 9) Low employee morale

2.0
Nov 10, 2016

"Ethics? Morals? Equality? I think NOT!"

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice campus with multiple activities for you to engage in. Walking path around the back side of the building which circles the courtyard. Courtyard has lots of seating and space for outdoor activities which overlook the lake. Inside there are several choices for eating, snack/juice bar, cafe serving Starbucks and a large cafeteria with lots of choices.

Cons

The organization boasts about being a culturally diverse workplace supporting equality, etc. etc. Not so fair and equal when women are compensated 10-12% less than their male counterparts. There is open discrimination between leadership and subordinates and when it gets called out it gets swept under the rug. The adage that HR works for the company could not be more true here, so don't waste your breath because when you open your mouth you immediately become a "problem" which needs dealt with. Empowerment in roles simply doesn't exist, years of experience and qualifications are easily dismissed and it is openly communicated that you are easily replaceable. Progression only happens if you have a true sponsor who is willing to "drag" i mean push you along with them. My advice, move on!

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MetLife Response
9y
It’s great to hear from both current and former employees and we are glad you took the time to write this review. We employee feedback very seriously and will evaluate your input to find areas to improve on as a company. Thanks again for sharing your thoughts with us.
1.0
Feb 16, 2016

Not what it seems!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Beautiful new campus. Casual atmosphere.

Cons

First of all, there is a serious lack of process in this building. Although it's the "fancy new IT headquarters," compared to other Metlife buildings, this one lacks the most when it comes to workload balance and basic procedures. It immediately feels like they spent all of their energy in making the campus beautiful, but absolutely no thought was put into their internal processes. This is an OLD company. And a lot of processes are OLD. TONS of legacy systems are keeping them afloat. Unfortunately, that means the processes are mainly understood by the old timers (who aren't always willing to clue you in, especially if you're ultimately taking over their job). Given the fact that they're hiring so many NEW people, you'd think they'd cover the basics with the new hires, like, I don't know.... How to get your hands on some office supplies. Sure. There are amenities. There's fooseball and ping pong and Xbox games and Connect Four (yes, just like we played in 2nd grade), but who has time to play games when you're too busy figuring out how to get your new ID badge from security - because nobody - including your manager or the 10+ security guards standing around - will know how to get you one, and it could take a few WEEKS after you get there; but only if you can find someone who knows what to do. Their systems are ridiculously antiqued and confusing. Nobody seems clear on the onboarding processes. The "inherited laptop" I was given had Windows XP on it. Please remind me what makes this place cutting edge....? Oh yea... It's the Hungry Hungry Hippo and Jenga waiting for you on every floor (oh boy!). If you enjoy actually working, this place is not for you. Take a walk around, and you'll find millennials wandering aimlessly on every floor, playing game after game. You start to wonder, "do these people ever work?" Talk to some of those millennials and you'll learn that they actually don't have any work to do, because their manager hasn't figured out what they'll be doing yet. That might seem like a great gig to some, until it comes time to hand out bonuses, then you'll be out of luck because you didn't have any work to do. I've never witnessed such an obscene amount of politics in one place. Not to worry though, once you get there, you will be told immediately who you can - and can't - converse with; who to BCC on your emails, who to make sure you get in front of, and who to stay away from (and you better take good notes!). Did I mention this is supposed to be an uber collaborative environment? Not a lot of help from peers at the other sites. On more than one occasion, I've heard the Cary campus referred to as "the emerald city" by outside employees. This place claims to be on par with SAS, Google, etc., but let's be honest: there's nothing cool about using COBOL. If you like the idea of your career warping back to the stone age, this place might be a good fit for you. If you want your career to advance, this is probably not the place for you.

Viewing 19 - 21 of 6,429 Reviews

Glassdoor has 8,259 MetLife reviews submitted anonymously by MetLife employees. Read employee reviews and ratings on Glassdoor to decide if MetLife is right for you.