MetLife reviews

3.7

68% would recommend to a friend

(6,429 total reviews)
avatar

Michel Khalaf

82% approve of CEO

68% positive business outlook

MetLife has an employee rating of 3.7 out of 5 stars, based on 6,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetLife employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

6K reviews
1.0
Apr 10, 2014

Worst Work Experience of My Life

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I must enter five words.

Cons

They are set in the stone age, no progress or direction whatsoever. The managers were sexist jerks who thought they were on the cast of Mad Men. I was given no actual work to complete.

1.0
May 7, 2010
Recommend
CEO approval
Business Outlook

Pros

The company name looks good on resume. Working at HQ will also help resume. The brand will help me transition into another company at some point.

Cons

Treat people like cattle. They are taking full advantage of poor job market (i.e., insane workload, expect 60 hours per week or else you have no chance of being rated a high-performer). Leaders tell people one thing and then deliver another. It's much more about what leader-clique you fall into (or can survive) vs your abilities. Most political environment I've ever seen or heard of.

1.0
Aug 16, 2021

Over Worked and Underpaid

Recommend
CEO approval
Business Outlook

Pros

The benefits are good they give money to your retirement, free minimum level life insurance, financial advisor. You can also request a day to work from home after a year of working. The year end reviews include a bonus based on your departments work during peak season. You are guaranteed a small raise every year.

Cons

They over work you terribly and the positions are salaried so they can do so. During peak season that starts November to February you aren't allowed to take more than 2 days off in a row. You have to request your pto for peak season in September and for holidays you have to fight with co workers to get days off. It is a terrible job you are over worked 40 hours a week during peak season you work 60. The managers are not supportive they know the case load is impossible but don't get any help . They are also hard to reach in peak season as a team you will be stressed for months. The customers are given bad expectations that were set by managers so when installing cases you have unhappy brokers, brokerages, The MetLife systems always crash they are behind at least 10 years on technology so you can't do your job smoothly even if you wanted to. You are not going to get paid more they add more tasks to your job after year end review and will claim they can't give you a raise. The managers are also overworked because they are doing the Directors job so they can't focus on making the team better. It just overall is not good to work for this company. Everyone is miserable the CEO makes it seem like we are happy workers but its modern day slavery working there. Don't even apply.

Viewing 145 - 147 of 6,429 Reviews

Glassdoor has 8,260 MetLife reviews submitted anonymously by MetLife employees. Read employee reviews and ratings on Glassdoor to decide if MetLife is right for you.