MetLife reviews

3.7

68% would recommend to a friend

(6,429 total reviews)
avatar

Michel Khalaf

82% approve of CEO

68% positive business outlook

MetLife has an employee rating of 3.7 out of 5 stars, based on 6,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetLife employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

6K reviews
1.0
Dec 7, 2016

Underwriter

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most of the people are nice and benefits are good. They have free lunches occasionally.

Cons

They operate under "churn and burn" philosophy where employees that complete the most work are regarded as the best employees regardless of quality and judgement. Management has created a competitive workplace where backstabbing is common and people that complain about coworkers to management are promoted. Upper management needs to focus less on cost cutting and treating employees as numbers and more on doing what is best for the customer. The only way Met can be successful going forward is to fire executive leadership and focus more on the customer and their employees and less on the stock price.

3.0
Oct 11, 2016

Concerns About the Future

Recommend
CEO approval
Business Outlook

Pros

Many associates have been with MetLife a long time and know their business and roles. Very open to minorities and veterans; have several groups for those associates and their allies. Some signs that the company is trying to modernize their application platforms with newer technology. Great medical benefits and good 401K matching. Three personal days for emergencies in addition to paid time off (paid time off based on level and years of service). CEO has a great work history, great grasp on the issues impacting the company, and communicates effectively when communications are shared.

Cons

MetLife has publicly announced that they will be reducing costs by $1 billion by 2019 and this will include staffing cuts. Applications for employment have to be approved by senior leadership and they are becoming harder to approve (less mobility if you are an employee). This is the one reason why I would not recommend MetLife to a friend. The Finance Department in Tampa has a really bad reputation for burning out employees and not promoting associates who stay. Raises are minimal. Most associates receive a significant increase in pay after finding employment in other companies.

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MetLife Response
9y
Change is rarely easy and so we are especially glad you took the time to write this thoughtful review. We appreciate your observations and feedback. We're listening! And we will continue to identify opportunities to improve on as a company.
1.0
Sep 26, 2016
Recommend
CEO approval
Business Outlook

Pros

Pay, Benefits and great location.

Cons

No work life balance, hostile work environment, no concern for employees, facility is old, and management only cares about self's. Unstructured, unethical, and only cares about getting the job done. Do not care about how the job gets done or the quality of the work. Peers are quitting left and right. Work environment is like high school (micromanaged). There have been 2 reorgs with in one year.

Viewing 136 - 138 of 6,429 Reviews

Glassdoor has 8,260 MetLife reviews submitted anonymously by MetLife employees. Read employee reviews and ratings on Glassdoor to decide if MetLife is right for you.