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      MetLife

      Engaged Employer

      MetLife reviews

      3.7

      66% would recommend to a friend

      (6,443 total reviews)
      avatar

      Michel Khalaf

      82% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      MetLife has an employee rating of 3.7 out of 5 stars, based on 6,443 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetLife employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

      Reviews by job title

      6K reviews
      5.0
      Jun 16, 2013

      An excellent company to work with.

      Agency sales director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company, great brand, and great products. Local support is good. Training and resources are abundant. Benefits are great and the retirement and matching 401K are excellent. Compensation is very competitive and the people are great to work with.

      Cons

      Customer service is very poor and often causes more problems than they fix. If you don't need all of the benefits and services they provide advisors you will still have to pay for them in the form of giving up part of your commission. IT is behind and needs improving.

      4.0
      Jun 15, 2013

      Good things comes to those who earn it

      Senior customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong benefits, good pay, and solid company. In general the employee culture is one of getting the work done correctly and quickly, and in the customer service call center the expectations are reasonable.

      Cons

      It's a no hang -up call center, meaning that no matter how nasty a caller gets you have to stay on the phone. Sometimes the back office admin teams make decisions without even considering the impact on the customers.

      5.0
      Jun 12, 2013

      MetLife Auto & Home allows for opportunity to grow professionally !

      Project manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Leadership recognizes good work ethic, talent development and a team effort to get the job done. If you are willing to put yourself out there, to show your capabilities and the value you can bring to the table, you will be given a chance to share your talents.

      Cons

      Change comes slowly, especially when looking at technology changes. Working through the politics and red tape seem to take forever.

      Viewing 5809 - 5811 of 6,443 Reviews
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      Glassdoor has 8,282 MetLife reviews submitted anonymously by MetLife employees. Read employee reviews and ratings on Glassdoor to decide if MetLife is right for you.