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      MetLife

      Engaged Employer

      MetLife reviews

      3.7

      67% would recommend to a friend

      (6,440 total reviews)
      avatar

      Michel Khalaf

      82% approve of CEO

      67% positive business outlook

      Ratings by demographic groups

      MetLife has an employee rating of 3.7 out of 5 stars, based on 6,440 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetLife employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

      Reviews by job title

      6K reviews
      4.0
      Jan 13, 2014

      Great ethics, very professional, and the client always comes first.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employees are friendly, talented and professional. The client really does come first. After the Great East Japan Earthquake, payouts were made to policyholders despite clauses in the insurance contracts exempting the company from liability due to natural disasters.

      Cons

      Management is too Japanese. Employees are evaluated on whether or not they work long hours, and women are automatically disqualified from management positions when they have spouses and/or children because they "cannot do the overtime". (In which automatic overtime means working full time to a manager.) Also, salaries are too low, but are comparable in Japan. Attendance at drinking parties, as well as the consumption of alcohol, are required in order to get a good review.

      2.0
      Jan 9, 2014

      Was once a great place to work.

      Claims
      Recommend
      CEO approval
      Business Outlook

      Pros

      Challenging work, great co-workers, interesting work - no day is ever the same.

      Cons

      Morale very poor, too much work-not enough staff, lack of an open door policy (despite being told it exists), people leaving in droves, nepotism is alive and thriving, poor management, management is out of touch and in denial, managements priorities are covering up their mistakes.

      1.0
      Oct 9, 2013

      Remote Employment turned my home into a sweatshop

      Disability case manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay was competitive with other employers. Remote work is great when management is experienced working with remote employees, and in theory this should have been a very easy, efficient arrangement.

      Cons

      This employer does not know how to manage remote employees, systems inadequate to support remote work, managers use intimidation and massive micro-management instead of getting to know their team members' strengths and working with them. Systems used to manage workflow are designed for health insurance claims which are 99% one and done, while disability claims can go on for months or even years. Highly frustrating as it is impossible to organize information in a logical manner. This workplace will make you tear your hair out.

      Viewing 508 - 510 of 6,440 Reviews
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      ReviewsMetLife reviews

      Glassdoor has 8,276 MetLife reviews submitted anonymously by MetLife employees. Read employee reviews and ratings on Glassdoor to decide if MetLife is right for you.