MetLife reviews

3.7

68% would recommend to a friend

(6,429 total reviews)
avatar

Michel Khalaf

82% approve of CEO

67% positive business outlook

MetLife has an employee rating of 3.7 out of 5 stars, based on 6,429 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MetLife employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

6K reviews
1.0
Jan 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Flex work from home schedule. Benefits are decent.

Cons

The most toxic work environment I’ve ever been a part of in 25 years. It’s the old bait and switch concept. Everyone is so welcoming during the interview process and during the job offering but once I got into the nitty-gritty, daily grind I was on my own. The “training” is awful and doesn’t apply to 90% of the position. Management and the “team” (NOT a team at all) throw new employees into customer work without sufficient support and set them up for failure. No one is appreciated and morale suffers. There are zero opportunities to move up and the constant “self assessment “ requirements ensure no potential for growth. Middle management doesn’t care at all! Antiquated technology and “project management tools.” Software is completely outdated. The CSC role is basically flying by the seat of your pants, trying to solve an impossible amount of problems and issues with absolutely no clear resources or definitive answers. I’ve never been more stressed or unhappy with my job and the company culture. I feel so lucky to have gotten out.

1.0
Oct 29, 2018

GTO - I will not recommend

Recommend
CEO approval
Business Outlook

Pros

Have to write something to fill this space

Cons

I joined the company two weeks ago. The very first day of my employment, i learned that I made the wrong decision. I have been here two weeks and cant wait to find something new. I informed the company before I signed the offer letter that I have a trip coming up and if its ok with them. They assured me that its fine! I just learned that my time off will not be paid. I am a full time lead level employee! They have open space working environment, which is terrible if you wanna focus on your work. It's almost like you sit in the center of a fish market. The two buildings are over crowded and people sit in the meeting rooms to do their day to day jobs! I will not recommend this company if you are looking for a decent career.

2.0
Feb 19, 2018

Chaos (Cary, NC)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Great facility 2. Potential for parallel growth opportunities

Cons

1. Over outsourced - Indian companies are chock-holding Metlife 2. Low quality work for cheap price - in-experienced and poor quality of work from some of the major Indian companies. Lower management ask for quality, however upper management has signed contract for cheap labor in India with no idea about the quality outcome. 3. Each department is like an island. No centralized IT process, other than help desk. 4. There no such thing as lunch. Meetings held over lunch with no lunch provided.

Viewing 37 - 39 of 6,429 Reviews

Glassdoor has 8,259 MetLife reviews submitted anonymously by MetLife employees. Read employee reviews and ratings on Glassdoor to decide if MetLife is right for you.