Mercer reviews

3.7

69% would recommend to a friend

(6,647 total reviews)
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Pat Tomlinson

40% approve of CEO

61% positive business outlook

Mercer has an employee rating of 3.7 out of 5 stars, based on 6,647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

7K reviews
2.0
Jul 21, 2018

directionless

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

flexible working, direct team, the canteen

Cons

internal politics, lack of autonomy and clear organisational direction, ego-driven culture, lack of career progression, inability to get anything done, trying to position itself as a tech company.

4.0
May 31, 2018

Mercer Digital

Recommend
CEO approval
Business Outlook

Pros

Autonomy and independence in managing your own work; great work environment and team-oriented culture; solid mentorship program when first hired (but one that unfortunately doesn't continue after 6 months); moderate travel

Cons

Consultants are overstaffed on projects (usually 4-7 at a time when the industry norm is 2-3) with accelerated timelines.; lack of opportunities to move outside of the Workday practice.

1.0
May 18, 2018

Performance Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You have the option to work from home You learn how to deal with difficult people

Cons

Ridiculously long hours Horrible, HORRIBLE managers - narcissistic, workaholic, weak on social skills, lacking empathy, short term results focused. I found the least qualified managers I have ever encountered in my whole life. One of the reasons why? Because the turnover is too high and thus they simply lose team leaders and have no one to replace them - so they just give the job to the only person they can give it to. No one listens to you - me and my colleagues presented to the top manager several complaints about our team leader who was rude, mean, borderline sociopath and made our lives a living hell. No one cared. I felt constant pressure to work late nights, weekends, holidays, you name it. otherwise, I was not being part of the mercer "family" (lol). I had my team manager yelling at me that I should be willing to work all night if I had to, because mercer was more important than my life. You cannot go on vacations on july and august, because those are months of "peak". Obviously, if you know how to get close to top management, you can go on vacations whenever you want. Little to no chances to climb up - the paths available are non existent and shady, no one tells you directly and honestly the paths you can take. Honestly, I could go on for ours. I worked at Mercer for around a year and the day I quit was one of the happiest of my life. I've had several panic attacks, sundays were days full of anxiety just thinking I had to go to mercer the following day. It got ridiculous to a point where you had to send an e-mail to your team when you had to leave work on time!! And they'd usually get really upset about this. All in all, quiting is the best thing I have ever done. Now I have been working at another place for the last 6 months and It is a huge wave of relief.

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Mercer Response
8y
We are disappointed to hear about your experience while working with us. We take a great deal of pride in our culture and values as well as the career opportunities available to all of our colleagues. Our leaders are held to a high-standard and are selected after careful assessment. We are always looking for ways to make the experience for our employees the best that it can be. If you’d be willing to share more about your time at Mercer, please reach out to ColleagueFeedback@Mercer.com We will factor your feedback in with our other employee feedback channels and hope to prevent any other colleagues from having a similar experience
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