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      Mercer

      Part of Marsh

      Engaged Employer

      Mercer reviews

      3.7

      68% would recommend to a friend

      (6,641 total reviews)
      avatar

      Pat Tomlinson

      48% approve of CEO

      60% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.5

      Career opportunities

      3.3

      Senior management

      3.3

      Compensation and benefits

      Mercer has an employee rating of 3.7 out of 5 stars, based on 6,641 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      1.0
      Dec 14, 2019

      Worst years of my life. Use them before they use you and get out before it’s not too late.

      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Opportunities are available should you meet their agenda and agree to sub-standard pay. - The lovely souls you meet along the way, who have given up the decision to leave despite the depression and anxiety which ensues.

      Cons

      Senior Mercer staff have shed any scrap of humanity to gain their positions of power and are a detriment to those around them. Clients are provided the same tried and failed administrative support and consulting services. Flagrant favouritism, nepotism and inner circle culture. Performance discussions are not conducted according to KPI’s... Your performance discussion is had weeks post your true assessment already being completed and sent to New York for approval - facade. Inner circle staff come and go as they please “working from home” while dedicated individuals work 5 days a week to pick up the slack. I have never felt more sick, anxious and relieved to leave such a toxic environment.

      1.0
      Jun 13, 2019

      After 5 Years, Still Another Cog in the Wheel

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Large, full service firm with the ability to work on large projects, for well-known clients, and to connect with colleagues throughout the country. For most projects, I was not required to travel. Creative and interesting project opportunities, if you can be staffed on them.

      Cons

      Low pay compared to the market. You can definitely make more money at other large consulting firms. You will be asked to work very hard, for very little reward other than the satisfaction of having your clients by happy. The past 4 years the bonus payout has been minuscule rather than commensurate with the sweat and (literal) tears I put into the work. They dont know the meaning of the words “balance” or “personal life”, and instead will ask you to work harder, faster, and longer so that the higher ups can make more money. The company’s culture (which is lackluster), opportunities for development (which are scant), and rewards/perks/benefits (subpar) are not enough to make up for the a) under-market salary, b) poor rewards system, and b) blatant disregard for the wellbeing of their employees. You and your supervisors have no power to change any of this, by the way. You’re a cog in the wheel. Expendable. Enter at your own risk.

      3.0
      Jan 17, 2019

      Heading in the Wrong Direction

      Senior associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive pay, solid benefit package, nice coworkers

      Cons

      Everyone is overworked and stress levels are extremely high. If you aren't a rainmaker, you're treated as a nothing. Lots of perks were taken away during my time there.

      Viewing 19 - 21 of 6,641 Reviews
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      Glassdoor has 7,710 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.