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      Mercer

      Part of Marsh

      Engaged Employer

      Mercer reviews

      3.7

      69% would recommend to a friend

      (6,646 total reviews)
      avatar

      Pat Tomlinson

      40% approve of CEO

      61% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.6

      Career opportunities

      3.3

      Senior management

      3.3

      Compensation and benefits

      Mercer has an employee rating of 3.7 out of 5 stars, based on 6,646 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      2.0
      Aug 14, 2013

      interesting

      Principal
      Recommend
      CEO approval
      Business Outlook

      Pros

      collegiate team working environment with colleagues

      Cons

      failed promises from senior management and below ave compensation

      1.0
      Apr 13, 2012

      Physician Heal Thyself (AKA HELL)

      Client services analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Insurance and that's about it.

      Cons

      Employees are literally crying at their desks some days. No work Life balance, no training, moving up is more work and less pay (NO OT) . Enviroment is toxic. Technology outdated. Turnover is extremely high. Mercer outsourcing is the red headed step child of Mercer Consulting and they have no clue.

      4.0
      Apr 9, 2012

      Good environment, great people, reasonable pay, long hours, lately has lost focus

      Associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Mercer offers a respectful, professional environment for developing talent, and potential experience is abundantly available to the opportunist. My colleagues are talented and dedicated to their work and their clients. There is a sense of comeraderie between many of the staff, especially among those who pull long / late hours. I look forward to going to work every day. Mercer is still a well-known and respected name. Our new CEO recently overturned the unpopular incentive pay program that forced managers to use a fixed distribution for their employees' performance ratings.

      Cons

      "Profitable growth" is the buzzword most often repeated by Mercer's new chiefs, a term which means higher revenue targets with minimal or no expense growth. For several years, expense restrictions throttled pay raises and bonuses, minimized or eliminated budgets for new hires, reduced employee benefits and perks, and so forth. Upper management seems more focused on Wall Street than clients or colleagues. The Louisville office is relocating into a tighter office at a more expensive address.

      Viewing 184 - 186 of 6,646 Reviews
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      ReviewsMercer reviews

      Glassdoor has 7,717 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.