Mercer reviews

3.7

69% would recommend to a friend

(6,643 total reviews)
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Pat Tomlinson

40% approve of CEO

61% positive business outlook

Mercer has an employee rating of 3.7 out of 5 stars, based on 6,643 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

7K reviews
2.0
May 27, 2019
Recommend
CEO approval
Business Outlook

Pros

Decent pay starting out and nice incentive plan. Nice amount of PTO as well as sick pay when you first start.

Cons

1. No room for growth or opportunity. 2. The incentive plan is great but they have made it so difficult to even get now. 3. They tend to hire outside instead of the company instead of within. 4. The company needs to invest more money into there systems as well as there employees. 5. No one listens when you have a concern or just cant do your job due to system issues. 6. They tend to hold things against there employees even if its not there fault. 7. When you have a supervisor call and reach out to them they dont want to help or take the call. 8. It is hard to get the time off you need when using your PTO. 9. Need to upgrade laptops that are provided to us to do our job.

2.0
Apr 19, 2019
Recommend
CEO approval
Business Outlook

Pros

Extensive, paid training and plenty of opportunities. That is, if you can keep up with the ever escalating and changing demands of the clients and/or quality-assurance dept while also enduring the grueling and mandatory open enrollment overtime hours.

Cons

Mercer's company culture and practices prioritized clients over employees. They lost many great people who cared about the happiness and well-being of Mercer employees above the clients.

Viewing 142 - 144 of 6,643 Reviews

Glassdoor has 7,713 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.