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      Mercer

      Part of Marsh

      Engaged Employer

      Mercer reviews

      3.7

      69% would recommend to a friend

      (6,643 total reviews)
      avatar

      Pat Tomlinson

      40% approve of CEO

      61% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.6

      Career opportunities

      3.3

      Senior management

      3.3

      Compensation and benefits

      Mercer has an employee rating of 3.7 out of 5 stars, based on 6,643 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      1.0
      Sep 27, 2023

      Horrible/toxic company culture

      Principle consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Your people manager is fun to work with - typically same personality and upbeat like you as a seller.

      Cons

      Horrible internal bullying.... If you are not the typical ones that have been there in the Houston office for 8+ years together, good luck - They will make it miserable for you. I wish clients/prospects would view these negative reviews prior to choosing a broker.... This team of "leaders" treats their own employees this way but preaches employee health and well-being to clients, just does not add up. I highly advise you look elsewhere if you think about coming to Mercer... You will save yourself one stressful year with a full INCOMPETENT team.

      4.0
      Jul 7, 2022

      Good benefits (for single people)

      Senior administrative assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      As a subsidiary of Marsh McLennan, you have the opportunity to grow a long career across the operating companies through savvy networking and exposure. There's a an emphasis on just-in-time learning, informally and formally through on-demand video training and townhalls, etc.

      Cons

      There is a lot of 'who-you-know' as the basis for opportunities, thus a lot of subjectivity on who gets promoted and why. You will need sponsors and advocates to get ahead. There's an overemphasis on credentials as a proxy for performance, and a lot of too-many-bosses-and-not-enough-workers in certain divisions; also the phenomenon of the company performing well financially, but raises being paltry. Certain divisions/practices are insular and act like they're a company unto themselves.

      1.0
      Jul 7, 2021

      Helpline Consultant Review

      Helpline consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Supportive buddy at the beginning of my time with this company.

      Cons

      After passing probation, there is no assistance available as everyone in the team is too busy. Upper management are awful and place unrealistic expectations that we can't meet in a way to not pay bonuses. There are too many super plans and the PDF's are not clear in the difference between them. The Quality expectations are the strictest I have ever seen as a consultant.

      Viewing 127 - 129 of 6,643 Reviews
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      ReviewsMercer reviews

      Glassdoor has 7,712 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.