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      Mercer

      Part of Marsh

      Engaged Employer

      Mercer reviews

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      3.7

      69% would recommend to a friend

      (6,643 total reviews)
      avatar

      Pat Tomlinson

      40% approve of CEO

      61% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.6

      Career opportunities

      3.3

      Senior management

      3.3

      Compensation and benefits

      Mercer has an employee rating of 3.7 out of 5 stars, based on 6,643 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Reviews by job title

      7K reviews
      1.0
      May 13, 2015

      Anonymous

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people. We all share the same struggle.

      Cons

      Horrible management , we are just a number. No regard for work like balance. No raises for last 3 years but they tell us we are valued employees. My department just ended because of healthcare reform and they led us on for 10 months thinking we would get Severance, a month before the end date they tell us no severance and we are being transitioned into the Call Center. Out of the 10 people 4 are transitioning until we find another job. The whole Center is not happy with what they did.

      2.0
      Jan 14, 2015

      Toxic environment

      Consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only pro I can think of: I learned quite a bit while I was at Mercer, largely because they throw you in the deep end and never really let up -- ever.

      Cons

      The culture of my practice area was completely toxic. The senior leaders of the group pushed consultants constantly, showed virtually no support or appreciation, and criticized consultants' work relentlessly. It can drive a certain type to achieve and surpass -- but then comes burnout. Comp isn't great either, considerably lower than at a direct competitor firm, so there's no real reward. The group I worked in has seen huge, cyclical turnover for years, which should tell you something. I'm baffled...doesn't anyone crunch the bottom-line numbers of recruitment & hiring costs against revenue? (Not to mention the hidden costs of losing experience and IC, and forever having to train/ramp-up new hires.)

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      Glassdoor has 7,712 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.