Mercer reviews

3.7

69% would recommend to a friend

(6,647 total reviews)
avatar

Pat Tomlinson

40% approve of CEO

61% positive business outlook

Mercer has an employee rating of 3.7 out of 5 stars, based on 6,647 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

7K reviews
4.0
Dec 21, 2009
Recommend
CEO approval
Business Outlook

Pros

- Many opportunities to learn new skills and acquire new knowledge - Flexible work schedule - Work with many smart, driven people who are truly committed to helping clients succeed - Ability to work on a variety of projects and clients - You drive your own career development and can get support from your supervisor (at lower levels)

Cons

- Top management very disconnected from the "front line" who does the work - Confusing, convoluted corporate structure - No reward or recognition program. Don't expect anything more than a "good work" and a pat on the back - Unclear how pay is determined - The stated respect for work-life balance can be difficult to achieve in real-life unless you draw hard boundaries with team mates and/or risk looking like a "slacker" - Like many large companies, your experience at Mercer is based on who you work for and what office you are in - There is a clique system and good old boys network in play at some offices. If you aren't "in" then expect to have to go to another firm to advance in your career

3.0
Dec 13, 2009
Recommend
CEO approval
Business Outlook

Pros

* Great place to start a career * Tremendous wealth of knowledge - both people and process * Excellent clients - exposure to clients can occur fairly quickly * Merit-based promotional system

Cons

* Billable hours! (although it is a reality of the industry) * Not a good work/life balance. You're at the mercy of your clients. * Hard work is not necessarily rewarded and very often not even recognized. * Very high turnover at lower levels, so not many senior staff who worked their way through the ranks at Mercer. * Mercer focuses on the short term and loses opportunities to groom very good people into great consultants.

3.0
Dec 13, 2009

Too many internal initiatives

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart people, great consultants and teamwork. Good and fulfilling day-to-day work environment. Wonderful resources and a top-tier firm in its industry.

Cons

Too much expense control, short-sighted initiatives, not enough differentiation between "good" and "great" employees. So much pressure on billable hours, even for those who have very high hours.

Viewing 6541 - 6543 of 6,647 Reviews

Glassdoor has 7,718 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.