Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Mercer

      Part of Marsh

      Engaged Employer

      Mercer reviews

      3.7

      68% would recommend to a friend

      (6,649 total reviews)
      avatar

      Pat Tomlinson

      33% approve of CEO

      60% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Culture & values

      3.6

      Work/Life balance

      3.5

      Career opportunities

      3.3

      Senior management

      3.3

      Compensation and benefits

      Mercer has an employee rating of 3.7 out of 5 stars, based on 6,649 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      2.0
      Apr 27, 2011

      Performance Review Farce

      Senior associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company provides flexible work arrangements

      Cons

      The company has a rigid and comprehensive performance review program that is totally thrown in the garbage when it comes to my group executing it. The company program is designed to be fair and to reward quality work but my group refuses to discuss goals during performance review time and instead reads reviews from 20 or more co-workers who anonymously list their gripes about you. It is more like Jr High cliques where the popular, liked people get ahead. It is appalling and I am one of the popular, liked people!

      3.0
      Apr 25, 2011

      mediocre

      Participant services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Compensation better than average for job. They sponsor your for series 7 exam.

      Cons

      They were extremely understaffed in the call center. Lack of consistency between managers. Job was temp to hire, but people who had been working there for years told me they had only recently been hired. They said average time to move out of the call center was 1-2 years but many people had been there 3+ without a promotion, and I don't recall meeting anyone who moved up in that short of a time period. Many people said they basically don't want you if you do not become a licensed representative, which they say is optional (but desirable because it is a great opportunity and you make more $$) when you first get hired.

      3.0
      Apr 19, 2011

      Decent company however no room for career advancement as call center representative

      Call center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent benefits, friendly enviornment, management is accomodating. Overall good work enviornment. Majority of calls are 401k based and the lack of education of these 401k participants is very alarming/stressfull.

      Cons

      non stop calls, very limited education and training. NO career advancement from call center.

      Viewing 6454 - 6456 of 6,649 Reviews
      Related searches: Mercer jobs | Mercer salaries | Mercer benefits | Mercer interviews | Mercer conversations
      ReviewsMercer reviews

      Glassdoor has 7,720 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.