Mercer reviews

3.7

68% would recommend to a friend

(6,651 total reviews)
avatar

Pat Tomlinson

27% approve of CEO

60% positive business outlook

Mercer has an employee rating of 3.7 out of 5 stars, based on 6,651 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

7K reviews
3.0
Mar 7, 2013
Recommend
CEO approval
Business Outlook

Pros

Everyone is fairly easy to get along with here.

Cons

Perm...employees are somewhat rude and unhelpful to those who are temps. Which there are alot of temps in our office. The hiring process was a mess. I had to track down my own acceptance letter. Why I had to do that I have no clue. Things just don't add up here at this office. My Supervisor doesn't speak with us except rarely. They have tons of rules which are good rules but, people don't follow them.

3.0
Mar 5, 2013

n/a

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible work environment..once work is done. Good benefits

Cons

Upper management is something to be desired. Not much opportunity for growth

5.0
Mar 2, 2013
Recommend
CEO approval
Business Outlook

Pros

As a call center representative there are plenty of opportunities to move around and learn multiple lines of business such as health and benefits, 401k, pension, etc. If you continue to focus and do your job, you will be recognized and have plenty of opportunities to better yourself and move up. Coming in as a temp employee, i was quickly transitioned to a permanent employee with generous pay and benefits within 6 short months. Staff is fun and friendly and is always available to answer your questions when you need them.

Cons

Like any company, technical issues such as upgrading software could be improved but they are working on that. Also, being on the phone all day can be exhausting but it is the job description and if you are a generally perky person than this will be no problem. People can be mean at times, but a majority of people are a delight to work with over the phone.

Viewing 6397 - 6399 of 6,651 Reviews

Glassdoor has 7,723 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.