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      Mercer

      Part of Marsh

      Engaged Employer

      Mercer reviews

      3.7

      68% would recommend to a friend

      (6,650 total reviews)
      avatar

      Pat Tomlinson

      27% approve of CEO

      60% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.5

      Career opportunities

      3.3

      Senior management

      3.3

      Compensation and benefits

      Mercer has an employee rating of 3.7 out of 5 stars, based on 6,650 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      1.0
      Jan 12, 2012

      Modern Day Sweatshop

      Participant services representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Gain experience that will come in handy for future jobs, especially with health and benefits. The people you sit next to are nice and friendly, and always willing to help you out.

      Cons

      Your team leaders don't care about you, as long as your stats are on point, not that I would know, my team leader never had a feedback session with me. Training was so unorganized, it wasted a lot of valuable time - especially call monitoring with tenured reps, they never switched their gates so you were listening to calls that you were not training for.

      2.0
      Jan 5, 2012

      Going downhill fast.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Used to be an awesome place to work. Fun people, challenging and rewarding, great space. Was always proud of coworkers and clients.

      Cons

      Corporate interference creating an unhappy uncomfortable unsuccessful place to work.

      Viewing 6394 - 6396 of 6,650 Reviews
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      ReviewsMercer reviews

      Glassdoor has 7,722 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.