Mercer reviews

3.7

68% would recommend to a friend

(6,653 total reviews)
avatar

Pat Tomlinson

27% approve of CEO

60% positive business outlook

Mercer has an employee rating of 3.7 out of 5 stars, based on 6,653 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

7K reviews
2.0
Jan 9, 2014

Forgot who they were; don't know who they are

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good place to start a career. Lots of training and fantastic experiences available. You will slave in your early career but can walk away with a rich portfolio of experience.

Cons

Over managed But under - led. Used to be one of the great HR consultancies. Motto used to be "take care of clients and they will take care of you". Now clients are simply revenue targets and consultants economic cogs. Profit not clients is the new focus. Bleeding senior talent who are unwilling to cut corners and squeeze clients. Management is in constant flux. Key to midmanagement survival is delivering numbers and managing your image up to executives.

4.0
Jan 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Almost unlimited career opportunities in terms of responsibility, relative autonomy, skill and knowledge development, leadership roles, speaking engagnements. Very well-organized with clear role differentiation and an effective hierarchy - you never need to wonder who to go to for what. You can earn respect based on your work without politics playing too big a role. Lots of schedule flexibility, especially as you become more senior but even for the junior folks.

Cons

Very difficult to have work-life balance due to an over-emphasis on metrics (billable hours, sales), resulting in long work hours. Even the most efficient workers work a lot of hours. If you don't fit into one of the neat boxes in terms of your expertise or background, it can be difficult to thrive. Top management is so engrossed in the numbers (profit) that they don't understand the day to day, and they are more focused on commodity selling than what our clients want -- consulting advice and knowledge over a long term relationship.

Viewing 6319 - 6321 of 6,653 Reviews

Glassdoor has 7,726 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.