Forgot who they were; don't know who they are - Anonymous employee Mercer Employee Review

2.0
Jan 9, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good place to start a career. Lots of training and fantastic experiences available. You will slave in your early career but can walk away with a rich portfolio of experience.

Cons

Over managed But under - led. Used to be one of the great HR consultancies. Motto used to be "take care of clients and they will take care of you". Now clients are simply revenue targets and consultants economic cogs. Profit not clients is the new focus. Bleeding senior talent who are unwilling to cut corners and squeeze clients. Management is in constant flux. Key to midmanagement survival is delivering numbers and managing your image up to executives.

Explore other reviews about Mercer

5.0
Jan 11, 2026
Anonymous intern
Recommend
CEO approval
Business Outlook

Pros

The leadership, communication, early career growth, and environment is very positive.

Cons

None, it was a great company to be at.

3.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

-Trustworthy immediate colleagues -Good work/life balance and flexibility

Cons

-Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case

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