Mercer reviews

3.7

68% would recommend to a friend

(6,642 total reviews)
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Pat Tomlinson

48% approve of CEO

60% positive business outlook

Mercer has an employee rating of 3.7 out of 5 stars, based on 6,642 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

7K reviews
3.0
May 16, 2018

Principal

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great collaboration and opportunity to grow. Decent benefits and work flexibility.

Cons

Little or no raises to go along with significant increases in goals each year. Almost guarantees majority won’t hit it. Turnover rate adds more pressure each year.

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Mercer Response
8y
Thank you for taking the time to share your thoughts and concerns - and most importantly for your commitment to Mercer for more than 10 years. As a global company, we work toward goals that represent the collective success of Mercer across all of our global locations. We are happy to hear that you have experienced opportunities to grow at Mercer and are enjoying the benefits and flexibility we offer to our colleagues. Regarding our goals and compensation, we strive to operate as One Mercer in everything we do. We always have room to improve, but we do place a great deal of value sharing our successes across our businesses. There are many factors that sit between the goals we set for our overall business and the goals that are set at an individual level – but one common theme prevails which is to reward our talent fairly and transparently. I encourage you to connect with your direct manager to gain a better understanding of our rewards processes if they are unclear. You can also send an email to ColleagueFeedback@Mercer.com to share further context on your questions and concerns. Thank you again for taking the time to provide this feedback.
2.0
Jan 27, 2018

Politics over Product

Recommend
CEO approval
Business Outlook

Pros

The best aspect of the role (Sr. Analyst) were the legacy employees who were able to help bridge the gap between the systems in use and the documentation that did not cover that knowledge gap.

Cons

-the layoff of all of those legacy employees -lack of coherent documentation -the “we’ll get ‘em next year” attitude from senior management during town halls -the bonuses senior management were able to give themselves even though earning were down -the flat pay increases (less than cost of living increase) -promotions were frequently based on “it’s your turn” rather than actual ability -micromanagement by several mid-level managers

2.0
Sep 25, 2017

Mixed bag

Recommend
CEO approval
Business Outlook

Pros

Lots of really great people to work with and friendly culture on the surface.

Cons

Unstructured and don't expect much support (= the backside of' giving a lot of flexibility'). Current services are a means to earn the money to buy new, more innovative companies form outside instead of fostering innovation internally – with all related consequences (e.g. short staffed, outdated tech, lack of investment into structure, marketing, genuine thought leadership etc). Firm has some strengths in some core areas, but hardly any reputation in others which is not helpful when it comes to exaggerated sales objectives.

Viewing 55 - 57 of 6,642 Reviews

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