Mercer reviews

3.7

68% would recommend to a friend

(6,653 total reviews)
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Pat Tomlinson

27% approve of CEO

60% positive business outlook

Mercer has an employee rating of 3.7 out of 5 stars, based on 6,653 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

7K reviews
2.0
Jun 13, 2008
Recommend
CEO approval
Business Outlook

Pros

Mercer is a prestigious name in the human resource consulting field. It has many experts in every area, and generally pays attention to urgent needs of its employees.

Cons

As an actuarial student at Mercer, we weren't given enough incentive to pass our exams. Study time and exam bonuses are considerably less than other actuarial firms (insurance and consulting). The company also doesn't do a good job of adding more resources when projects get busy. Our division of the company has been working overtime for months due to new business coupled with people leaving the company. The same amount of work is being weighed down on fewer shoulders, and management is doing very little to help alleviate the workloads. Worst of all, the company has a strict seniority-based preferential treatment. The company had levels (going from 5 to 9), and within each level, people are treated based on how long they've been around (hire date). It used to be that newcomers to the company get the innermost cubicles. Upon promotion, they can move closer to the window cubicles, etc. Even when it came to getting computers, seniority gets first pick and analysts get whatever old ones are leftover. Where's the incentive to do your best?

1.0
Apr 16, 2026

Pathetic Manager, micro management

Recommend
CEO approval
Business Outlook

Pros

nothing except maybe timely salary

Cons

Pathetic team culture lot of micromanagement toxic manager

2.0
Mar 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Standing desks Opps to learn if you seek them out

Cons

Culture is rancid, only focus is self-aggrandisement which is fine but you effectively get punished for doing your job well just because you're not talking about it / yourself 24/7. You can imagine the types of people who succeed here.

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Mercer Response
1w
We value your feedback and have an open-door policy to encourage transparent communication. You can always reach out to your manager or your HR partner to discuss any specific concerns. In addition, we have avenues for voicing anonymous concerns as outlined in our code of conduct, The Greater Good. We are committed to addressing colleague concerns and fostering a positive work environment.
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Glassdoor has 7,726 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.