Mercer reviews

3.7

68% would recommend to a friend

(6,652 total reviews)
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Pat Tomlinson

27% approve of CEO

60% positive business outlook

Mercer has an employee rating of 3.7 out of 5 stars, based on 6,652 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

7K reviews
2.0
Mar 7, 2012
Recommend
CEO approval
Business Outlook

Pros

good pay for entry level position good position for launchpad to new employment (communication/customer service skills are sought after) global company that is "sort of known" good hours with option for overtime coworkers are great!!!! Its a job training is paid

Cons

individuals working (in regards to this position are almost all temps so the turnover rate is high because of the fact that you can be terminated at any momen management is horrible (surprised this place runs) and not the most professinal individuals you are just a number!!!!!!!! do not be fooled As good as your statistics no real appreciation from managing individuals the hardware used is for the most part a decade old

3.0
Nov 2, 2011
Recommend
CEO approval
Business Outlook

Pros

Mercer has great intellectual capital overall and vast professional resources to learn and service clients. Some profs are snobs unless you have clout, but most are a blessing. You get all the PowerPoint training you can handle, that is, training via PowerPoint. Bring your lunch and take good notes.

Cons

Leadership is very top-heavy and out of touch. Smaller clients are an afterthought and are better going elsewhere since they're probably not sexy or profitable enough. One has to track their time as a law firm (a NYC law firm), regardless of the revenue arrangement. Constant reinventing, re-branding, rehashing, re-something. Don't expect senior management to guide, train, or want to get involved. They are above that. Sink or swim until you sink. If you made rush in college, you'll fit in better than most. If you were GDI, good luck. Fit the mold or be gone. We want to listen to our clients, but let's deliver a 100 page presentation to talk about ourselves. If we don't, we'll get poor performance reviews.

2.0
May 11, 2011
Recommend
CEO approval
Business Outlook

Pros

great people - who suffer together great clients

Cons

Management lacks professional integrity - Surveys are conducted and they continue to show lack of trust and belief in management - yet no corrective actions are taken for "budget reasons". - Senior management team endorses unprofessional behavior of business leaders because they bring in revenue - Collaborative culture destroyed by forced ranking and performance goals that do not promote teamwork

Viewing 427 - 429 of 6,652 Reviews

Glassdoor has 7,724 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.