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      Mercer

      Part of Marsh

      Engaged Employer

      Mercer reviews

      3.7

      68% would recommend to a friend

      (6,641 total reviews)
      avatar

      Pat Tomlinson

      48% approve of CEO

      60% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Work/Life balance

      3.5

      Career opportunities

      3.3

      Senior management

      3.3

      Compensation and benefits

      Mercer has an employee rating of 3.7 out of 5 stars, based on 6,641 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      1.0
      Jul 21, 2021

      Highly Political, Toxic, and Abusive Workplace

      Human capital consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Compensation is above average. High performance is rewarded. Projects are generally diverse and interesting.

      Cons

      A subgroup of senior staff ganged up to bully, gaslight, and spread false rumors about me. It was an extremely abusive workplace, where 12 hour workdays all week were apparently not enough to be considered a hard worker. There was no way for me to report my treatment to a higher power, and those that I did confide in did not believe me. The cultural rot seems to go all the way to the Partner level. Either that, or they gladly turn a blind eye as long as the perpetrators of abuse keep the money coming in. Leaving this company was the best thing I ever did.

      1.0
      Jun 4, 2020

      Keep Looking

      Principal
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent individual consultants and great resources for clients

      Cons

      Terrible middle management across the company. Too many inexperienced managers (often former actuaries) running the company who lack people skills, formal management training, and basic empathy.

      1.0
      Jul 25, 2019

      bullying is rife and the culture is toxic

      Helpline consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      You will work with some amazing people.

      Cons

      - Micro management - Favouritism - Lack of support - Damaging to mental health - Denial about the bullying culture. - HR make it impossible for you to even formally complain about bullying, they will tell you to confront the bully or just read the bullying policy, which funnily enough lists micro management as bullying, but it’s how 95% of the managers management style. - If you ever try and raise bullying with management or HR, you will be labelled as a trouble maker, hard to manage and have an attitude problem. - if you use the whistleblower line, they will ask you how you found out about it

      avatar
      Mercer Response
      6y
      Thank you for your review. We are disappointed to hear about your experience with us. We do not tolerate any form of bullying and take serious steps to eliminate any bullying. We aim to provide an inclusive environment where colleagues feel comfortable to be themselves. Please message us at ColleagueFeedback@Mercer.com if you would like to discuss in more detail with us.
      Viewing 34 - 36 of 6,641 Reviews
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      ReviewsMercer reviews

      Glassdoor has 7,710 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.