Mercer reviews

3.7

68% would recommend to a friend

(6,651 total reviews)
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Pat Tomlinson

27% approve of CEO

60% positive business outlook

Mercer has an employee rating of 3.7 out of 5 stars, based on 6,651 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mercer employee rating is in line with the average (within 1 standard deviation) for employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

7K reviews
1.0
Jun 30, 2025
Recommend
CEO approval
Business Outlook

Pros

Good people and team, excellent staff benefits

Cons

Made to buy my own monitor, poor CRM that was designed for protection and health and not pensions. My line manager was obtained concerned in racking up chargeable time to clients and creating more and more fractured processes without consultation with staff. I was told off your downer more than a free minute chatting or on the toilet then you're expected to make up the time. Also I had medical and was told I had to maker up the time. Mercer also part poorly compared to other employee benefits consultancy firms.

3.0
Jun 30, 2025

Salary

Recommend
CEO approval
Business Outlook

Pros

Work life balance Flexibility Leave requirements

Cons

Superannuation funds are not doing well Upper management unable to bring new business

3.0
Jun 27, 2025
Recommend
CEO approval
Business Outlook

Pros

Friendly company culture Reasonable hours Part of the Marsh McLennan wider business Great benefits and pension contributions (12.5% employer contributions) Great opportunities to get involved in Business Resource Groups Great networking opportunities

Cons

Mercer Marsh Benefits graduate scheme start pay is 29k. Despite finishing the graduate scheme and three years into full time employment, former graduate employees only just on £33k now. Very slow career progression Inflationary pay rise +£250 per annum. Going in at an graduate level / entry level role, felt very trapped, restricted, not challenged or valued Mercer promotes pay transparency however there is ironically no pay transparency internally within the company

Viewing 346 - 348 of 6,651 Reviews

Glassdoor has 7,723 Mercer reviews submitted anonymously by Mercer employees. Read employee reviews and ratings on Glassdoor to decide if Mercer is right for you.