Is Mercer a good company to work for as a Associate Client Manager?

Associate Client Manager professionals working at Mercer have rated their employer with 4.3 out of 5 stars in 42 Glassdoor reviews. This is a higher than average score with the overall rating of Mercer employees being 3.7 out of 5 stars. Search open Associate Client Manager Jobs at Mercer now and start preparing for your job interview by browsing frequently asked Associate Client Manager interview questions at Mercer .

Does Mercer pay Associate Client Manager employees well?

Associate Client Manager professionals rate their compensation and benefits at Mercer with 3.7 out of 5 stars based on 42 anonymously submitted employee reviews. This is 11.4% better than the company average rating for salary and benefits. Find out more about Associate Client Manager salaries at Mercer.

How happy are Associate Client Manager professionals working at Mercer?

87% of Associate Client Manager employees at Mercer would recommend their employer to a friend. This rating has increased by 4% in the past 12 months. Associate Client Manager professionals have also rated Mercer with a 4.0 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.6 rating for culture and values and 4.2 rating for career opportunities.

What are the top reviewed jobs at Mercer?

Consultant (295) , Analyst (269) , Associate (264) , Senior Associate (241) , Senior Analyst (200) , Actuarial Analyst (166) , Principal (153) , Principal Consultant (125) , Senior Consultant (123) , Investment Analyst (98) , Intern (80) , Process Developer (76) , Project Manager (63) , Manager (59) , Process Champion (59)

What are the pros of working at Mercer according to real employee reviews?

"The people you work around are great and there is a great sense of friendship among everyone." ((in 650 reviews)); "The culture is great and the desire to continue to push forward and improve is there." ((in 392 reviews)); "Good Benefits and hybrid working" ((in 351 reviews)); "Colleagues are great and genuinely care about you." ((in 299 reviews)); "Good work environment and collegues." ((in 126 reviews))

What are the cons of working at Mercer according to real employee reviews?

"Low salary and poor medical" ((in 269 reviews)); "Low pay and very political" ((in 262 reviews)); "Poor management not able to develop staff a lot of freeloaders drawing wages and leaving the work to a few" ((in 258 reviews)); "No training and no alignment with its sell proposal" ((in 114 reviews)); "Long hours and weekends throughout most of the year" ((in 111 reviews))

Mercer Associate Client Manager reviews

4.3

87% would recommend to a friend

(42 total reviews)

Pat Tomlinson

Not enough data to show CEO approval

84% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (42 reviews)

Ratings by demographic groups

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Associate Client Manager employees have rated Mercer with 4.3 out of 5 stars, based on 42 company reviews on Glassdoor. This indicates that most Associate Client Manager professionals have an excellent working experience there. Mercer is rated in line with the average (within 1 standard deviation) by Associate Client Manager professionals compared to other employers within the Administración y consultoría industry (3.7 stars).

Reviews by job title

42 reviews

1.0

Mar 22, 2023

Avoid at all cists

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nothing to count on about this company

Cons

Middle management is on the race to kick out experienced staff including team leaders. Meagre pay with a shameful culture Short-staffed with 500 calls amongst a team of 15 consultants with fluctuating KPIs which are impossible to achieve

3.0

Dec 16, 2022

Was good way to start my insurance career

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

They paid for your licensing and training was 6 weeks or longer. So you were ready for your job by the time you got to it.

Cons

They changed everyone's hours and gave some of us a pay cut of 10% or more with less than 2 weeks notice. They changed the job responsibility after a few months, so we went from helping people choose an option to strictly fielding complaints because Mercer was not paying people out on time for reimbursements.

1.0

Nov 30, 2022

None

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

None, they are horrible to their people

Cons

Management is horrible and just nasty to employees

Viewing 7 - 9 of 42 Reviews

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Mercer Associate Client Manager reviews

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Avoid at all cists

Was good way to start my insurance career

None

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