Was good way to start my insurance career - Customer Service Representative Mercer Employee Review

Opportunities for growth. Medicaid group is particularly great to work under.

Year-to-year raises are minimal outside of promotion and exam passes.

-Trustworthy immediate colleagues -Good work/life balance and flexibility

-Little career pathing within company. Organization is extremely siloed, and cheap as they simply aren't interested in paying for small things to advance one's career like local industry conferences and events such as team holiday dinners that would have minimal impact on the company's bottom line. -Pay not aligned with skills or talent marketplace -One would think a benefits/career consultant would have decent pay and benefits. This is not the case