Does Medallia pay their employees well?

According to anonymously submitted Glassdoor reviews, Medallia employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Medallia. This rating has been stable over the past 12 months.

How satisfied are employees working at Medallia?

37% of Medallia employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Medallia 3.9 out of 5 for work life balance, 2.9 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Medallia?

Sales Director (60) , Software Engineer (48) , Sales (40) , Senior Software Engineer (38) , Senior Analyst (24) , Sales Development Representative (SDR) (23) , Software Engineer II (20) , Analyst (18) , Program Manager (18) , Solutions Consultant (18) , Manager (15) , Account Executive (14) , Professional Services (14) , Director (12) , Customer Success Manager (11)

What are the pros of working at Medallia according to real employee reviews?

"People were great and helpful." ((in 144 reviews)); "Great culture and fun to be around space." ((in 117 reviews)); "Good benefits within the company" ((in 66 reviews)); "work life balance is great" ((in 49 reviews)); "Lots of great colleagues that I’ve met here but most have left or been pushed out" ((in 29 reviews))

What are the cons of working at Medallia according to real employee reviews?

"Constant layoffs, every (6" ((in 43 reviews)); "Clueless leadership." ((in 39 reviews)); "Not clear career path and training." ((in 23 reviews)); "Bad managers seem to be an epidemic here." ((in 19 reviews)); "Middle management is not trained to handle issues or concerns." ((in 7 reviews))

What are employees saying about Medallia layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Medallia layoffs and their outlook for job security at Medallia in 2026.

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Medallia

Medallia reviews

3.1

37% would recommend to a friend

(999 total reviews)

Mark Bishof

29% approve of CEO

23% positive business outlook

Ratings by category

3.9

Work/Life balance

3.5

Diversity & inclusion

3.4

Compensation and benefits

2.9

Culture & values

2.6

Career opportunities

2.4

Senior management

Medallia has an employee rating of 3.1 out of 5 stars, based on 999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medallia employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

999 reviews

4.0

Oct 21, 2020

Great people and product - can be chaotic

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

smart people; strong product; ability to learn new things

Cons

constant change; new acquisition strategy not clear

5.0

Oct 15, 2020

Great culture and great growth!

Senior solutions consultant

Recommend

CEO approval

Business Outlook

Pros

- Remote work culture is great - Leadership seems to have a very clear vision of the product stack - Benefits are solid. Remote work set up paid for.

Cons

- Workload is a lot, but if you also have a ton of support

5.0

Sep 25, 2020

Great company

Sales and marketing operations

Recommend

CEO approval

Business Outlook

Pros

- Professional environment that fosters employee growth - Good communication - Excellent colleagues and work environment

Cons

- None on my end

Viewing 967 - 969 of 999 Reviews

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Jobs at Medallia

Technical Support, Advocate

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QA Engineering (Automation), Engineer II

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Senior Security Operations Engineer

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Software Engineering, Senior (Cloud Development Foundation)

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Senior AI Systems Engineer, AI Automation, Frameworks & Enterprise Integrations

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