Medallia reviews

3.1

37% would recommend to a friend

(999 total reviews)
avatar

Mark Bishof

29% approve of CEO

23% positive business outlook

Medallia has an employee rating of 3.1 out of 5 stars, based on 999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medallia employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

999 reviews
4.0
Jul 13, 2014
Recommend
CEO approval
Business Outlook

Pros

Interesting work with an incredible amount of responsibility. Being able to be a part of a rapidly growing company that does not have all of its processes in place gives employees the opportunity to shape the direction of the organization. For entry-level employees, this is a great time to join a firm that's making good strides at solving some pressing strategic and operational challenges. The lack of formal structure gives you tremendous opportunity to build credibility in a rapidly growing firm through your in-house experience with proprietary product and processes that lead to rewarding career progression (promotion from entry-level Analyst to Manager (a role where new hires join with 5+ years of experience) as early as 2.5 years at consistent high-level of performance). The people in the company make the work so much more enjoyable. This is a very collegial workforce and most people are extremely intelligent, driven, yet willing to help. I've heard numerous people say "if it wasn't for the people, I would not have enjoyed working here as much".

Cons

One of the most worked (and stressed out) workforce. Hours are extremely long (especially for companies in the Bay Area), and also inconsistent across teams and teammates. There is also a severe lack of structural support given to teams. Employees get visibility about the different initiatives / strategies floating around the space, but most of these are high-level ideas. Teams are expected to take on a lot more than they can handle, and there is a lack of senior management recognition for that. Coupled with the lack of clarity on the structures that they are trying to put in place, overloading the workforce has led to one that cares a lot but feels non-empowered due to the lack of support.

5.0
Jul 8, 2014

Its been awesome

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Almost everything about it - starting from training to work to people

Cons

Hardly any so you can imagine me picking up on less food variety for lunch

5.0
Jun 13, 2014

I could not be happier here

Recommend
CEO approval
Business Outlook

Pros

This is a rapidly growing company that still feels like a small one. The product may not be the sexiest one on the market, but it is the only one that simply works, and we have extremely happy clients who will attest to that. Employees here are exceptionally smart and collaborative and the company emphasizes maintaining this culture, even as we grow rapidly.

Cons

Growing pains. It is not easy to go from 200 employees to 600 in about two years. Workloads can be heavy, processes are still getting worked out. Career paths aren't always clear in a company changing and growing this quickly.

Viewing 964 - 966 of 999 Reviews

Glassdoor has 1,170 Medallia reviews submitted anonymously by Medallia employees. Read employee reviews and ratings on Glassdoor to decide if Medallia is right for you.