Does Medallia pay their employees well?

According to anonymously submitted Glassdoor reviews, Medallia employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Medallia. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Medallia?

36% of Medallia employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Medallia 3.9 out of 5 for work life balance, 3.0 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Medallia?

Sales Director (60) , Software Engineer (48) , Sales (40) , Senior Software Engineer (38) , Senior Analyst (24) , Sales Development Representative (SDR) (23) , Software Engineer II (20) , Analyst (18) , Program Manager (18) , Solutions Consultant (18) , Manager (15) , Account Executive (14) , Professional Services (14) , Director (12) , Customer Success Manager (11)

What are the pros of working at Medallia according to real employee reviews?

"People were great and helpful." ((in 147 reviews)); "Great culture and fun to be around space." ((in 120 reviews)); "Good benefits within the company" ((in 64 reviews)); "work life balance is great" ((in 43 reviews)); "Lots of great colleagues that I’ve met here but most have left or been pushed out" ((in 31 reviews))

What are the cons of working at Medallia according to real employee reviews?

"Lots of layoffs over the years and org changes without much support" ((in 42 reviews)); "poor management style and no leadership in DACH / CE" ((in 36 reviews)); "No clear career path or real opportunity for growth" ((in 26 reviews)); "Bad managers seem to be an epidemic here." ((in 18 reviews)); "Long hours in client services positions" ((in 6 reviews))

What are employees saying about Medallia layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Medallia layoffs and their outlook for job security at Medallia in 2026.

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Medallia

Medallia reviews

3.1

36% would recommend to a friend

(1,001 total reviews)

Mark Bishof

32% approve of CEO

23% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Medallia has an employee rating of 3.1 out of 5 stars, based on 1,001 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medallia employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Jan 24, 2021

It was an amazing experience!

Solutions consultant

Recommend

CEO approval

Business Outlook

Pros

Medallia is a great company! Software really adds value and customers love it! The team is the best! Super clever and friendly people to work with :)

Cons

It can be difficult to prioritize because there are so many important activities and meetings happening at the same time.

4.0

Jan 22, 2021

Great & challenging

Sales director

Recommend

CEO approval

Business Outlook

Pros

Great culture, good autonomy and fast growing space

Cons

Very important amount of work and activity required

4.0

Jan 21, 2021

Good culture, growing company

Inside account executive

Recommend

CEO approval

Business Outlook

Pros

Fun culture and outgoing team

Cons

Lots of politics and lack of career growth

Viewing 955 - 957 of 1,001 Reviews

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Jobs at Medallia

Principal Engineer, AI Platform & Runtime

Buenos Aires

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Senior Staff Product Security Engineer

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Senior Security Operations Engineer

Buenos Aires

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Software Engineering, Senior (Cloud Development Foundation)

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Principal Engineer, Data & Event Intelligence

Buenos Aires

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