Medallia reviews

3.1

37% would recommend to a friend

(999 total reviews)
avatar

Mark Bishof

29% approve of CEO

23% positive business outlook

Medallia has an employee rating of 3.1 out of 5 stars, based on 999 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medallia employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

999 reviews
3.0
Oct 7, 2014
Recommend
CEO approval
Business Outlook

Pros

Product appears to truly best in class. The company has a great customer list that a lot of companies can't tout. On top of that, they all seem to be happy and willing to evangelize on our behalf. People are very nice and always willing to help. Comp plan is top notch as well.

Cons

This job is tough, but that is why you have the chance to make insane money. You'll spend the bulk of your time cold calling the executive suite of companies which can beat you up. Be prepared to experience frustration that comes along with a company growing as fast as they are. Resources can be thin, and the ramp up is pretty intense with expectations that you are forecasting your first deal within 3 months of starting and hopefully closing your first deal at 6 months. Sometimes it very much feels like sink or swim so be make sure you are ok with this.

2.0
Sep 21, 2014

Senior Analyst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Culture: Open collaborative environment and ethos of helping out your fellow coworker makes for great team dynamics - Work: Cushy work environment, decent pay, great people - Career: If you want to see the ins-and-outs of a scaling company, this is the place to be. Ambiguous and down-right chaotic at times

Cons

- Culture: "You're struggling? Just keep working harder! Growth mindset!" Culture is at the point of being cultish at times and used against employees who speak up or question management practices - Work: Top 25 University graduates + most mind-numbing inane tasks + throwing them into the fray with little to no guidance = Ennui and general feeling of discontent - Praise: Favoritism and nepotism is rampant. Credit isn't properly given to those who produce quality work

4.0
Sep 16, 2014
Recommend
CEO approval
Business Outlook

Pros

Medallia is at an exciting stage in its growth period. The talent here is sharp and incredibly motivated, and their is a culture across the company that is honored through Medallia's 'no jerk' policy. I love that people are put first here, and that the 'work hard, play hard' mindset has been embedded throughout. Lots of young people who do good work, and aren't afraid to take risks while doing it. Good benefits (lots of PTO), good perks (ball pit, free food and drink) and good people. New employee 'onboarding' is a highlight of the experience.

Cons

Your average company growing pains. Just getting its career path in order, but at the moment a lot of talk and not as much action. A lot of bottle necks. Company, as it grows, has not changed the way it communicates and interacts with employees.

Viewing 952 - 954 of 999 Reviews

Glassdoor has 1,170 Medallia reviews submitted anonymously by Medallia employees. Read employee reviews and ratings on Glassdoor to decide if Medallia is right for you.