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      Medallia

      Engaged Employer

      Medallia reviews

      3.1

      36% would recommend to a friend

      (1,001 total reviews)
      avatar

      Mark Bishof

      32% approve of CEO

      23% positive business outlook

      Ratings by category

      3.9

      Work/Life balance

      3.5

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.0

      Culture & values

      2.6

      Career opportunities

      2.4

      Senior management

      Medallia has an employee rating of 3.1 out of 5 stars, based on 1,001 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medallia employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Dec 7, 2016

      Great place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -- Incredible people. Growth mindset -- Excellent sales leadership -- Great product in a wonderful space. If you are going to be in business, what's better than working for a company whose role in the world is to improve customer experience.

      Cons

      -- Significant executive turnover -- Product and engineering only now hitting their stride after some challenges in 2014, 2015 -- While I am very happy, I am reluctant to recommend at this time given all the turnover in management and the expectation that re-organization will follow.

      1.0
      Dec 7, 2016

      Makes a glacier look fast

      Software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a nice place to browse the web all day. There is a refrigerator full of beer. Great place to code kluges.

      Cons

      Coming from a true startup, I joined realizing the company would be slow moving but the system we've built defies all attempts at progress. If you want to build stuff, rather than add another klugy work around that keeps things running, you are advised to stay away. Former Oracle people are taking over in a bad way.

      avatar
      Medallia Response
      9y
      Posted on behalf of Juan Pablo Dellarroquelle - VP, Engineering: Thanks for your review – it’s clear that you have not found nor, been able to create, the environment you were seeking in coming here. I am truly sorry. Building something great takes time, dedication and, more than anything else, ownership. I am extremely proud of how we embrace all of our engineers for what they bring to the table, their commitment to working hard and their willingness and courage to change the environment around them no matter their accent, skin color, or their prior place of employment. I believe that when we bring our whole selves to work we can create the best possible outcomes. When it comes to what we build and how we build it, it is hard to understand what “staying away” means or why you’re advised to do so, I welcome the opportunity to learn more about it, if you care to share with me. Regarding vanity, there’s nothing I worry more about than taking ourselves too seriously, losing perspective, or becoming full of ourselves. So I ask you, please do stop by and chat with me. I sit in the open space, just like everyone else. Sincerely, Juan
      5.0
      Nov 30, 2016

      Crating a new Technology Space

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      A great leadership team was assembled to make sure Medallia keeps the leadership role in the OCEM space. An amazing team of bright people is moving the company's vision forward, helping companies listen to their customers. The company is growing very fast and working hard to keep culture and values.

      Cons

      The roadmap is very demanding and, while the vision stays the same, tactical priorities change. You have to be ready for change and growth if you want to work here.

      Viewing 856 - 858 of 1,001 Reviews
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      ReviewsMedallia reviews

      Glassdoor has 1,172 Medallia reviews submitted anonymously by Medallia employees. Read employee reviews and ratings on Glassdoor to decide if Medallia is right for you.