Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Medallia

      Engaged Employer

      Medallia reviews

      3.1

      36% would recommend to a friend

      (1,000 total reviews)
      avatar

      Mark Bishof

      32% approve of CEO

      23% positive business outlook

      Ratings by demographic groups

      Medallia has an employee rating of 3.1 out of 5 stars, based on 1,000 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medallia employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      1K reviews
      2.0
      Mar 19, 2025

      Bad

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people and sales practices aspirational

      Cons

      Poor management and culture, turnaround

      4.0
      Mar 19, 2025

      Great Company to Work at But rebuilding

      Sr manager professional services
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company has a great culture, they truly care about their employees. Since being acquired by private equity they have their ups and downs, but in general we’re trending upwards again. Pay and work is steady, but we’ve got a long way to go to make it back to stable. New C level hires paint an amazing vision for where we’re going.

      Cons

      A lot of changing leadership the past few years. Benefits reduced recently as well. Drop in overall business.

      Viewing 70 - 72 of 1,000 Reviews
      Related searches: Medallia jobs | Medallia salaries | Medallia benefits | Medallia interviews | Medallia conversations
      ReviewsMedallia reviews

      Glassdoor has 1,171 Medallia reviews submitted anonymously by Medallia employees. Read employee reviews and ratings on Glassdoor to decide if Medallia is right for you.