Medallia reviews

The Total Rewards Director delegates the majority of work to AI tools like Gemini, offers no strategic direction for global rewards, and turns off her location settings to work abroad despite penalising others for the same behaviour. I was terminated while on certified sick leave, even after clearly communicating my health status and providing medical documentation Termination letter was factually inaccurate and misleading, raising serious questions about fairness and due process Was instructed by leadership to work abroad, and later blamed for it revealing a culture of deflection rather than accountability Despite being on sick leave, I was contacted for urgent payroll help, highlighting the team’s reliance on my expertise HR refused to assign an impartial investigator, failed to respect the legal protections around sickness, and mishandled post-exit processes (e.g., final payslip, P45, and IT returns) Documented internal behaviour showed staff being told to ignore employee emails unless legal action was threatened indicative of a toxic and risk-averse culture

From 2021 to 2024, the company’s culture deteriorated badly — multiple rounds of layoffs, tiny promotion raises well below market rates, and heavy offshoring made it hard to feel connected to the company. Clients started noticing the decline too. Benefits were basically non-existent — no food vouchers, commuting support, or regular team events, which most companies offer nowadays. Budget cuts killed any sense of community, and constant CEO turnover made the environment extremely volatile. It became difficult to even focus on doing the job properly. The work environment also became very political. Colleagues would steal spiffs and incentives without consequences, and leadership turned a blind eye to it. It created a toxic atmosphere where trust and collaboration broke down completely. Overall, it was sad to watch the company decline so quickly, with great colleagues leaving and PE cutting resources to the bare minimum. I wish the team the best, but it’s hard to see a bright future under the current circumstances.