Does Medallia pay their employees well?

According to anonymously submitted Glassdoor reviews, Medallia employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Medallia. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Medallia?

36% of Medallia employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Medallia 3.9 out of 5 for work life balance, 3.0 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Medallia?

Sales Director (60) , Software Engineer (48) , Sales (40) , Senior Software Engineer (38) , Senior Analyst (24) , Sales Development Representative (SDR) (23) , Software Engineer II (20) , Analyst (18) , Program Manager (18) , Solutions Consultant (18) , Manager (15) , Account Executive (14) , Professional Services (14) , Director (12) , Customer Success Manager (11)

What are the pros of working at Medallia according to real employee reviews?

"People were great and helpful." ((in 145 reviews)); "Great culture and fun to be around space." ((in 112 reviews)); "Good benefits within the company" ((in 70 reviews)); "Great work / life balance" ((in 44 reviews)); "Good pay and cares about employees" ((in 32 reviews))

What are the cons of working at Medallia according to real employee reviews?

"Lots of layoffs over the years and org changes without much support" ((in 42 reviews)); "poor management style and no leadership in DACH / CE" ((in 34 reviews)); "Not clear career path and training." ((in 24 reviews)); "Bad managers seem to be an epidemic here." ((in 19 reviews)); "Employees routinely complain about poor communication and often feel they are not getting honest info." ((in 9 reviews))

What are employees saying about Medallia layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Medallia layoffs and their outlook for job security at Medallia in 2026.

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Medallia

Medallia reviews

3.1

36% would recommend to a friend

(1,000 total reviews)

Mark Bishof

32% approve of CEO

23% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,000 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Medallia has an employee rating of 3.1 out of 5 stars, based on 1,000 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Medallia employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

1K reviews

5.0

May 31, 2025

Great place to work definitely

Senior analyst

Recommend

CEO approval

Business Outlook

Pros

People and culture Benefits Work experience

Cons

I don't have anything to mention

3.0

May 19, 2025

Eh

Account executive

Recommend

CEO approval

Business Outlook

Pros

Flexibility and being able to be remote

Cons

Long sales cycles Commission structure High turnover Churning customers

4.0

May 13, 2025

Growing Pains

Project manager

Recommend

CEO approval

Business Outlook

Pros

Great people with a great culture

Cons

Change in direction every year for the past few years

Viewing 58 - 60 of 1,000 Reviews

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Jobs at Medallia

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